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This lesson is called how to structure profitable deals, and it will show you how to set up the terms,

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the scope of work and the payments on Upwork projects.

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The reason this lesson is important is because you need to know how to structure freelance deals so

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you can no one protect yourself.

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And number two, so you can put yourself in a position to be the most profitable.

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In this lesson, we are going to cover hourly versus fixed price projects.

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These are the two different types of projects that Upwork provides.

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An hourly project is one where it's an ongoing position and you submit your hours on a weekly basis.

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Upwork has two different features for this, which I will cover, and the fixed price projects are projects

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that aren't based on hours but are based on the work to be completed.

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These are usually split into what is called milestones, which I will also be going into more detail

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on.

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Next, we will discuss the difference between short term projects and long term projects.

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And I'll be going over why you should actually be targeting both of these, even if you're just starting

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out.

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Then I will go into more detail about how the milestones in the escrow on Upwork work when you're doing

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one of those fixed price projects.

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Upwork is an intuitive platform, but it's helpful to know how you can structure this and how everything

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is set up.

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So when you go to do it, you know exactly what to do, and we will then go over how to understand the

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scope of work with a potential client.

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This will make sure that it's a good project for you, and it will also help qualify them because it

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will get you both on the exact same page of what is expected from both party and what needs to be delivered

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by you for the price that you are charging.

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Next, we will go over how you can start to determine what to charge clients, what to bid on different

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projects.

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And this goes into a lot of the data that's already available for you on the platform, which will be

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diving into.

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And then lastly, we will cover how you can provide a final written quote.

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This is the last thing that you provide after you go on that first client call.

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You do the sales demonstration and you've gotten everything that the client wants on paper.

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This is where you can provide multiple different options, and it will serve as that next touch point

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towards closing the deal.

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Now, let's look at what an hourly job looks like when you were in the proposal process.

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So when you're bidding on an hourly job, you're able to put in the hourly rate that you want to bid.

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It will also show you what your hourly profile rate is that you set.

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But you don't have to stick to that.

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So when you're setting your profile rate, you want to make sure that it's around the same rate that

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you're bidding for jobs that, for example, you don't want your profile rate to say one 100 and then

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you're bidding on a job at twenty dollars an hour.

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That's not going to look good for the client.

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They're going to wonder why they're you're only bidding twenty dollars and y on your profile.

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You're saying that you're worth $100.

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So be accurate here with what you were normally going to charge for that hourly rate because the client

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can and will see your profile next.

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Upwork then shows you that 20 percent service fee that they take out, and then it'll show you how much

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you'll receive in your bank.

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This is just a little helpful calculation that they provide.

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And remember, this is just on that first five hundred, and after you get over that five hundred,

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that service fee begins to drop.

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If you look on the right, you can see that it says it includes Upwork hourly protection, and it's

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important to understand that the hourly protection on Upwork is only available if you use their app

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and they have an app that you download on your computer and it records what you're doing, basically.

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So I don't actually use that because I don't want my information and my client's info and stuff like

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that recorded.

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So I actually use the manual function when I'm doing hourly jobs, and the manual function allows you

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to go in on a week by week and day by day basis, and you just log in the work that you complete.

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In my experience, most clients are more than happy with this, and most don't even know that there

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is that desktop recording version.

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So if you're working with a client like I teach in this academy, you shouldn't have to worry about

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getting that Upwork hourly protection because you'll be working with someone where you both know exactly

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what is to be expected and it's going to be a good relationship.

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So that is what I suggest.

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But if you do want to take advantage of that Upwork hourly protection, I suggest looking further into

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the terms at the time and you can learn how you can take advantage of that.

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Either way, the part I love about hourly projects is that you have that ability to build them and their

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car just gets charged on a weekly basis, so every single week you're getting paid for your services

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and you're never in that position where you need to chase down payment or you need to send invoices

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and make sure they all get paid.

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That might sound like a good problem to have, but I'll tell you from experience, when you're chasing

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clients down for money and you have to send weekly invoices with detailed things on them, it can start

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to eat away at your time and your productivity.

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So even if you're doing an hourly project on the platform, Upwork still helps you with that entire

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process.

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Next, this is the layout when you are bidding on a fixed price project so you can choose here, it'll

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ask you, do you want to be paid by milestone or by project?

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So in this example, I have just chosen to buy Project because there wasn't really a milestone breakdown

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for this specific job.

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For example, if it was a larger project that you could break down into different segments, that's

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where you can include those milestones and you can break up your bid into different sections.

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Another way that you can segment it is if you'd like to get a down payment, for example, you can also

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do that in the form of milestones.

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And what happens is Upwork, once the job is approved, will have the client already pay that money

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to Upwork, and Upwork keeps it in what is called an Upwork escrow account.

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Now, the cool thing about the Upwork fixed price protection is that when you do these type of projects,

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you pretty much are guaranteed to get paid if you're doing the work for that milestone.

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So this is really good for projects like websites and multiple phase projects because you can make sure

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that you're getting paid every step of the way.

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And it also helps avoid that scope creep.

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And that basically means when the client starts asking you to do things that are outside of what was

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already agreed upon.

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Taking advantage of the milestones is something I definitely suggest you do, and taking advantage of

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fixed price jobs in general is a great way to get your start on Upwork.

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Another reason this is good is because if you're working for smaller projects to begin with, it looks

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better on your profile to have jobs for even 50, 75 100 bucks as opposed to it does having jobs where

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you worked for a very low hourly rate.

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So as we will go deeper into this course, I will show you how you can move more towards multi retainers

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and charging on a monthly basis.

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But when you're first starting out, these are the different ways you can apply to a job.

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You can either go the hourly rate or the fixed price rate.

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And this is all set up by the client, so you don't get to choose this.

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The client chooses whether they want to pay hourly or if they want to pay by project or by milestone.

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As you go through with your job applications and sending up proposals, keep this in mind as you look

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at each job.

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And Upwork is also a great place for many different types of projects, from complex projects to shorter

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term projects.

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There's pretty much opportunity for everyone out there.

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Keep in mind, though, that short term projects might lead to more work and long term relationships.

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I've seen this happen a lot, especially with some of my clients that I currently still have.

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It started out as a short term position.

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And sometimes they'll even write this in the proposal and they'll say this is a short term position.

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But if you do well, there is opportunity for long term work.

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The more you start to look for that, I guarantee you'll start to see that a lot of the short term projects

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also have that ability to turn to a long term position.

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And long term projects could be anything from an agency looking for a steady addition to their team

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all the way to a business owner looking to hire a long term marketing person.

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So keep that in mind because you could still start with a long term contract and you can start out with

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a trial period or a phase one.

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It's all up to you, and that's why freelancing is such an amazing thing.

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It allows you to be in control of what you want to work on and what kind of projects you want to go

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after.

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When you're working on the milestones and the escrow, this is what it looks like you can enter in each

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different milestone and he'll let you add as many as you want.

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From there, you can break down the due date and the amount of that specific milestone.

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So when you're on these fixed price projects, the first thing is that you and the client both agree

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on the terms and the milestones.

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Then the client will deposit the money for that first milestone.

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And then once that is complete and the client approves the work, that money gets released to you.

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And then before you start working on the next part of the project, that's when they put the money in

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for the second milestone.

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So you're always covered here, it protects you, and it even protects the client because Upwork will

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make sure that the work is delivered if the client doesn't accept the project.

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So this helps you out so much you get to get paid throughout the project and it looks good on your profile.

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And once a milestone is complete, all you do is submit the work, and Upwork handles that whole process

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for you of sending it to the client and having them approve everything.

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It's only the click of a few buttons.

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This is so much easier than having to figure out how a client wants to get billed.

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Whether you have to email them, whether you need to send them a physical check, Upwork takes all of

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that confusion out of it, and it helps both you and the client.

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In this example, here, I broke it down to a project start and a project complete.

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So for this, using that same hundred dollar project example, you can ask for 50 percent down and then

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you can say a 50 percent completion milestone after the project is complete, it's up to you how you

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want to structure this.

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And once again, it will show you underneath how much you'll receive after the Upwork fees are taken

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out.

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Next, understanding the scope of work is a very important part of your freelance journey because as

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you're starting to work with clients and you're on these phone calls and you're on these sales demos.

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Understanding exactly what the client wants is what will dictate how successful you are going to be.

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The truth is and freelancing scope creep is a big problem and scope creep is when you start out doing

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one thing and over time a client starts asking for more and more.

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And I learned this the hard way.

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Some of my initial clients to begin with, I didn't have that clear scope of work down on paper, so

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I would use things like digital marketing and social media advertising when I should have used more

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specific terms, such as.

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Facebook advertising and website design and even going further than that.

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And speaking about how frequently I will be doing things and what is included in that project.

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Having those clear written deliverables allows you to go back to something that was agreed upon in writing.

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And I like to keep this all through Upwork messaging.

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So then you can show them an exact message on Upwork of what you guys agreed on initially.

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This will help you develop those clear deliverables and stick to them throughout the course of the project.

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If the client wants something that's outside of that scope, that's no problem.

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That gives you an opportunity now to upsell them and offer an additional service.

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When you're on calls with potential clients and you're on sales demonstrations and you're in that qualifying

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period, always ask them how they are going to measure success.

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It might sound simple, but in reality it's more complicated.

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Get specific with this.

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If they say they just want more leads, ask them how many more leads is success to them?

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Is it one hundred leads per month or is it 200?

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Is it a thousand?

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And then go deeper.

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Ask them how much they're able to afford for each lead is fifty dollars.

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A lead good is 10 is five.

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It all depends on the business you're speaking to because every product and service being sold has a

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different profit margin, so you need to understand how you're going to measure success.

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So when you go and start to work on the project, there's no surprises down the line.

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You and the client need to know exactly what is going to be delivered on both ends.

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So if the client needs to be the one to help deliver content and photos for you to market on their website,

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that needs to be in the scope of work, and it needs to say that you were only working with content

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that the client provides.

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This will help you if, for example, the client comes to you and says that you're not providing any

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content for the work and you can go back and show them exactly where you agree that they are the ones

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that are going to provide that for you.

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It's very helpful because number one, people forget what they say.

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Number two, it's very easy to try to get more out of a freelancer once they're already working on a

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project.

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And number three, usually it's easy for a freelancer to just try to help that client out because they

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want to secure that relationship for the long term.

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But what I'm telling you is to not get yourself in this position and make sure you understand how success

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is going to be measured with that specific client on that specific project.

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Then stay dedicated to being big on communication.

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Don't hold anything back.

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Make sure you ask all the questions you need until they answer everything you need to know in those

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two previous points.

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So if they're not giving you clear answers on how success is measured or what exactly they need you

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to provide, it's not time to give them a quote yet.

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If they keep pushing you on price and you still can't get those answers, it's showing you they're not

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ready to even move forward yet.

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It's another way to understand what the scope of work is and how close you are to landing that client.

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Next, let's move into determining what to charge.

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Now that you understand the entire scope of work for the project and you understand how success is going

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to be measured now, it's time to settle on a couple prices for the different services you are going

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to offer.

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As I stated earlier, never just give one price for one product or for one service.

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You want to give multiple options to the client so they can decide what's the best fit for them.

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I like to provide three different options for each potential project, and what I do is I provide it

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in an incremental basis, so I'll start with what I can provide for the cheapest amount and then for

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the middle most amount and then for the most amount.

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That also helps the client understand that based on what they are going to pay, they're going to get

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a different amount of value.

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This helps you get away from always being tied to hourly positions and helps you get paid for the value

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that you're providing.

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So when you're determining what to charge a potential client, it's a combination of a few factors you

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want to look at what the client's budget is, that they posted the length of the job and the skill level

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that they're looking for.

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So if it's an hourly position, they'll normally put a range there of what it is that they're looking

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for.

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And you can start to combine all those different factors and understand what you can get away with charging

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for the value you provide.

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So for this specific example, they're looking for expert level freelancers, and they're looking to

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pay 50 to 100 dollars an hour for that freelancer.

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And the project length is less than a month and the hours are to be determined.

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What this tells me is you could charge close to that $100 rate if you're able to provide that level

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of value for them as you're going through and submitting proposals for projects.

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Remember to keep the client's budget in mind if you completely ignore this and you bid something that's

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double their budget.

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The client is not going to take you seriously, and they're going to throw your proposal in the garbage.

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You also want to look at the activity level on the job, see how much competition there is.

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See how many proposals are submitted, how many freelancers are being interviewed.

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How many invites have been sent.

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And then you can get an idea for what the competition level is from there when you have the paid plan.

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You can see what the competitors have bid for the project.

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So for this specific example, you can see that the high bid is one hundred right at the top of the

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client's budget and the low bid is 50 at the bottom.

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And the average bid comes in right at 77 25.

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So if I was bidding on this project and I knew I was a great fit, I would probably bid somewhere around

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80 or 90 dollars.

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That allows you to come under that top range, but you're still showing you're worth more than the low

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and average range.

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This is a great way to price your hourly bids.

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Lastly, look at how much the client has spent on Upwork, and most importantly, if it's an hourly

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project, what their hourly rate paid is.

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So in this example, this job looks like the client is willing to pay those expert level premiums to

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have their problem solved.

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As you can see, their average hourly rate paid is $80 and 94 cents, and even better, they've paid

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for one hundred twenty three hours of freelancers help on the platform.

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That's over $9000.

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They've spent over nine hires and over 14 jobs posted, with sixty five percent of those hired.

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This is all information you can use to understand and determine what price you should be bidding for

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each specific job.

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In conclusion, what you decide to bid and to charge for your projects is all up to what the market

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will pay for it.

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It's about the value you provide, the problems you solve and what clients are willing to pay for that.

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So keep that in mind as you're building your proposals out and as you're going through this process,

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you want to stay in the best range for success possible, so stay within the client's budget.

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Make sure you're looking at their entire payment profile and bid a competitive rate for the value that

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you provide.

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You can also use the sample quote template that is included with this lesson, and it's going to show

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you how you can summarize the project, you can outline your approach and the timeline and then provide

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multiple options along with the prices for each.

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Here's a sneak peek of what that looks like.

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Of course, you can expand on this, but this is the template that will help you understand how you

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can start to structure your written quote.

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This is a document that you send to the potential client after you've had that first sales demo and

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that first client call always, always, always remember to present your quote in writing.

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People believe what they see.

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Always email and Upwork message this over to your client.

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Talk is cheap.

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Don't pitch this over the phone.

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You can speak with them after you've given them this, so you can negotiate and close the deal.

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But the reality is in business, when things are written down, it helps validate them and it helps

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the client see things in writing.

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It also shines the light on the positive because you're going forward, you're putting together a document

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and you're providing all of this value of how you're going to approach the project, which shows the

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client ultimately that you are dedicated and you are driven.

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Even just writing things down will help you close more deals.

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And now, you know, how to structure profitable freelance deals.

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I'll see you in the next lesson.
