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Downloaded from
YTS.MX

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Official YIFY movies site:
YTS.MX

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The target for today is quite high,

4
00:01:11,270 --> 00:01:13,210
it's five euro per passenger.

5
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So, I would like you to really
put 100% efforts

6
00:01:17,830 --> 00:01:21,030
in selling as much as you can.

7
00:01:21,210 --> 00:01:24,470
So, good trolley display,
so you put a lot of beers

8
00:01:25,680 --> 00:01:27,560
put them on ice so they're cool.

9
00:01:27,880 --> 00:01:29,860
Just one remark,

10
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I know that in Tenerife
they do, they sale fairly.

11
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Do we do the same,
or it's each our own sales?

12
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What do you think about that?

13
00:01:40,940 --> 00:01:43,190
I heard that they do that in Tenerife,
so...

14
00:01:43,760 --> 00:01:45,980
Honestly, I never did this way.

15
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I mean, because they consider
maybe it's not fair.

16
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Mm. So, I don't wanna hear
about other bases, things, okay?

17
00:01:54,400 --> 00:01:58,000
What we need to do here
is push the sales individually, okay?

18
00:01:58,000 --> 00:02:00,680
So, you girls you work, you work as a team

19
00:02:00,680 --> 00:02:03,280
but you work on your own as well, okay?

20
00:02:03,280 --> 00:02:08,540
So each of you has a device and
each of you needs to sell as much...

21
00:02:08,540 --> 00:02:11,030
- Okay, so we keep on the procedures?
- Yes.

22
00:02:11,210 --> 00:02:17,850
ZERO FUCKS GIVEN

23
00:03:07,620 --> 00:03:10,930
Ladies and gentlemen, my colleague
is gonna pass with our gift service.

24
00:03:10,930 --> 00:03:13,730
We have a wide range of products
today on board,

25
00:03:13,730 --> 00:03:16,710
such as refreshments and various gifts.

26
00:03:17,150 --> 00:03:20,090
We have a special promotion for you
on women's perfume,

27
00:03:20,190 --> 00:03:23,800
especially available with 20% discount.

28
00:03:24,260 --> 00:03:30,490
For selected items
we have the 50% discount.

29
00:03:30,950 --> 00:03:35,170
You have both, and this one you can
travel with it which is pretty good.

30
00:03:35,170 --> 00:03:36,170
- Yes.
- Yes.

31
00:03:36,910 --> 00:03:38,240
- This one.
- You want this one?

32
00:03:38,240 --> 00:03:39,880
You want some make-up with it?

33
00:03:40,840 --> 00:03:42,590
- You want make-up?
- No.

34
00:03:42,590 --> 00:03:43,780
This one only.

35
00:03:43,890 --> 00:03:46,020
- Okay, 50 euro.
- Okay.

36
00:03:46,220 --> 00:03:48,550
- If you want it.
- Yes, okay.

37
00:03:48,850 --> 00:03:50,530
So, one. Here you go.

38
00:03:50,720 --> 00:03:52,400
It's 30 euro, please.

39
00:03:55,960 --> 00:03:56,960
Thank you.

40
00:04:00,150 --> 00:04:02,520
Thanks. Bye.

41
00:04:02,520 --> 00:04:03,520
Bye.

42
00:04:08,910 --> 00:04:14,270
You know, sometimes the perfume
defines exactly who you are.

43
00:04:14,610 --> 00:04:16,420
It's the final touch, yes?

44
00:04:16,420 --> 00:04:18,400
- That's why you should try it.
- When it go wrong,

45
00:04:18,400 --> 00:04:21,890
so I like to keep to the person
that...

46
00:04:22,820 --> 00:04:25,230
that I am

47
00:04:25,340 --> 00:04:30,630
and I believe that perfume
defines me a little bit.

48
00:04:30,960 --> 00:04:33,970
Good girl! That's what I like to put

49
00:04:33,970 --> 00:04:36,850
upon myself, is being the good girl!

50
00:04:36,850 --> 00:04:38,610
The good girl, but this one is better

51
00:04:38,610 --> 00:04:40,380
because this one
is called <i>Irrésistible.</i>

52
00:04:40,960 --> 00:04:44,700
I prefer to be the irresistible one
than the good girl.

53
00:04:45,180 --> 00:04:47,150
- Have a good day.
- Thank you, goodbye.

54
00:04:50,280 --> 00:04:51,290
Thank you, goodbye.

55
00:04:51,560 --> 00:04:53,240
- Goodbye.
- Goodbye.

56
00:04:53,420 --> 00:04:54,940
Bye.

57
00:04:55,600 --> 00:04:56,600
Bye.

58
00:04:57,690 --> 00:04:58,690
Bye.

59
00:05:04,540 --> 00:05:05,930
- Thank you.
- Goodbye.

60
00:05:06,050 --> 00:05:07,050
Bye.

61
00:05:07,630 --> 00:05:09,800
You should have checked before
on the website.

62
00:05:09,950 --> 00:05:14,330
Sorry, ma'am, normally I always go
by this air... company

63
00:05:14,440 --> 00:05:16,980
and I always take this bag
and normally it's not...

64
00:05:16,980 --> 00:05:19,400
- With Wings?
- Yes, normally it's not a problem.

65
00:05:19,400 --> 00:05:21,790
Okay, I'm not sure
because today it doesn't fit.

66
00:05:21,790 --> 00:05:23,480
So, how do you wanna pay?

67
00:05:25,280 --> 00:05:28,520
I'm sorry, I really,
I don't have that money, but...

68
00:05:29,350 --> 00:05:33,690
I really need to take this airplane,
it's my brother's birthday,

69
00:05:33,690 --> 00:05:35,330
he's turning 18.

70
00:05:35,900 --> 00:05:37,390
So I really want to be there.

71
00:05:37,390 --> 00:05:39,910
Okay, I understand,
but I have no other solution.

72
00:05:39,910 --> 00:05:42,840
Maybe you can call someone
to find the money?

73
00:05:42,840 --> 00:05:45,640
You have I think half an hour
or 20 minutes...

74
00:05:46,730 --> 00:05:48,090
if you want to find a solution.

75
00:05:48,400 --> 00:05:50,990
- I'm gonna board the other passengers.
- Can I just...

76
00:05:51,090 --> 00:05:53,370
Excuse me, can I have
your boarding pass, please?

77
00:05:53,550 --> 00:05:55,540
Can I just take it with me on the plane?

78
00:05:55,550 --> 00:05:57,240
No, we check for safety reasons.

79
00:05:58,050 --> 00:06:00,020
Can I see your boarding pass, please.

80
00:06:00,020 --> 00:06:01,020
Thank you.

81
00:06:04,110 --> 00:06:05,520
Can I check your IDs, please?

82
00:06:07,610 --> 00:06:08,610
It's okay like this.

83
00:06:10,530 --> 00:06:11,730
Thank you, sir.

84
00:06:12,700 --> 00:06:14,320
- Have a good flight.
- Thank you.

85
00:06:15,330 --> 00:06:17,870
You know, I really need...

86
00:06:17,870 --> 00:06:20,160
I really need to be on this airplane.

87
00:06:20,160 --> 00:06:22,970
Yeah, I understand but I really need
to follow the rules.

88
00:06:23,090 --> 00:06:24,560
Hi, ma'am. Thank you.

89
00:06:54,900 --> 00:06:58,340
Ladies and gentlemen, we are starting
our descent to Lanzarote airport.

90
00:06:58,340 --> 00:07:01,290
We'll be landing in approximately
ten minutes.

91
00:07:01,690 --> 00:07:06,150
Please make sure to go back to your
seat, your seatbelt securely fastened,

92
00:07:06,150 --> 00:07:08,830
your armrest down, your window blind open.

93
00:07:09,080 --> 00:07:11,030
Also, any belongings will need
to be stowed

94
00:07:11,040 --> 00:07:12,720
underneath the seat in front of you.

95
00:07:13,850 --> 00:07:17,430
Mobile phones and tablets, they
need to be placed in fight mode until...

96
00:08:02,070 --> 00:08:05,280
- You've got the mollies on you?
- I called the guy.

97
00:08:09,780 --> 00:08:11,200
Call him!

98
00:08:11,370 --> 00:08:12,740
Call him.

99
00:08:14,740 --> 00:08:19,540
I sent him a message.
He said he'd be here in an hour.

100
00:08:20,290 --> 00:08:21,670
An hour?

101
00:08:24,340 --> 00:08:25,760
It's Spain!

102
00:08:34,560 --> 00:08:36,180
Can you buy me a drink?

103
00:09:06,630 --> 00:09:08,380
But I'm full of love, you see!

104
00:09:15,600 --> 00:09:18,060
I want to cry, I want to be happy
and at the same time, I...

105
00:09:18,230 --> 00:09:19,730
Come on, it's the drug.

106
00:09:22,310 --> 00:09:24,110
I want a bit of everything...

107
00:09:27,030 --> 00:09:29,400
I wanted to tell you earlier...
when I told you...

108
00:09:29,570 --> 00:09:32,410
You and me... We can... Sorry.

109
00:09:32,570 --> 00:09:36,830
- I said it like that...
- I'd prefer a "Let's go home together"

110
00:09:36,990 --> 00:09:38,790
than a "I'm looking for love".

111
00:09:41,250 --> 00:09:42,870
But I am really looking for it!

112
00:09:43,040 --> 00:09:44,040
- No!
- Yes!

113
00:09:44,210 --> 00:09:47,000
You're looking for it...
like looking for your phone...

114
00:09:48,000 --> 00:09:50,590
- It stresses me out!
- I just want to... you know...

115
00:09:50,760 --> 00:09:53,640
It's the drug, Arthur! The drug!

116
00:10:07,400 --> 00:10:10,490
Move your... your big sticky feet!

117
00:10:27,250 --> 00:10:29,300
If I throw up,
it'll be like a stream.

118
00:10:30,210 --> 00:10:31,510
Get your hand off.

119
00:10:32,220 --> 00:10:33,220
It's fine!

120
00:10:33,840 --> 00:10:35,260
Make me some noodles.

121
00:10:35,970 --> 00:10:38,600
- Make you some "poodles"?
- Noodles with ketchup and cheese.

122
00:10:38,760 --> 00:10:41,350
- I'm begging you...
- Ah, I thought you said "poodles".

123
00:10:41,520 --> 00:10:43,520
- Yeah, sure...
- No, it's OK.

124
00:10:43,690 --> 00:10:45,650
I'll make some...
noodles with ketchup?

125
00:10:45,810 --> 00:10:47,980
All right, let's go!

126
00:10:48,150 --> 00:10:51,900
You prefer to live with a Smarties...

127
00:10:52,400 --> 00:10:54,900
like, you're married for life...

128
00:10:55,070 --> 00:10:57,200
like, forever...

129
00:10:57,370 --> 00:10:59,490
and every time you say
"I'm in a relationship",

130
00:10:59,660 --> 00:11:00,830
he pops up.

131
00:11:01,870 --> 00:11:03,750
Or, or...

132
00:11:04,120 --> 00:11:05,920
Or, instead...

133
00:11:07,420 --> 00:11:09,130
When you...

134
00:11:09,670 --> 00:11:13,380
You put your keys in the keyhole

135
00:11:13,550 --> 00:11:16,470
to lock and open your door at home...

136
00:11:18,010 --> 00:11:19,680
there is...

137
00:11:20,510 --> 00:11:21,560
acid...

138
00:11:22,390 --> 00:11:24,270
rain that falls...

139
00:11:24,980 --> 00:11:26,480
like 2 km from your home.

140
00:11:26,640 --> 00:11:29,020
- So it can fall on anyone.
- Acid rain.

141
00:11:29,940 --> 00:11:32,650
- Would you rather kill people?
- No!

142
00:11:32,820 --> 00:11:34,650
Maybe... well.

143
00:11:35,150 --> 00:11:36,200
I dunno.

144
00:11:37,030 --> 00:11:38,870
I'd go out with the Smarties.

145
00:11:39,030 --> 00:11:40,580
- Would you rather...
- Not bad.

146
00:11:40,740 --> 00:11:44,330
Have rubber arms so you can't hug anyone
and everything is soft,

147
00:11:44,500 --> 00:11:46,540
like marshmallow arms.

148
00:11:46,710 --> 00:11:49,330
Or, would you rather have 19 nipples?

149
00:11:53,550 --> 00:11:56,130
I would rather have...

150
00:11:57,680 --> 00:12:00,140
- Nineteen nipples.
- Nineteen?

151
00:12:00,300 --> 00:12:03,310
But that means the first time
you're shirtless in front of a woman...

152
00:12:03,850 --> 00:12:05,480
- Shit...
- So do you announce it?

153
00:12:05,640 --> 00:12:06,640
Shit...

154
00:12:07,560 --> 00:12:09,310
It'll come out.

155
00:12:09,850 --> 00:12:12,690
- That'll come out? How?
- Well it's... It's vodka.

156
00:12:12,860 --> 00:12:14,860
I'd rather have 19 nipples

157
00:12:15,030 --> 00:12:16,900
because I can hide them.

158
00:12:17,070 --> 00:12:20,030
Like, I can put hair on them
or something.

159
00:12:20,200 --> 00:12:22,990
- It'd be nice to get a little...
- A little what?

160
00:12:23,160 --> 00:12:26,410
- To get 19 nipples fondled like...
- I'm going to throw up!

161
00:12:26,580 --> 00:12:27,870
Like a guitar.

162
00:12:30,880 --> 00:12:33,670
My mother had to see a client
that my father had to see.

163
00:12:33,840 --> 00:12:35,460
So she took his car.

164
00:12:36,630 --> 00:12:38,340
- Yeah.
- And...

165
00:12:39,930 --> 00:12:43,600
So she took his car
to go to this meeting.

166
00:12:43,760 --> 00:12:47,230
But to get to this meeting,
she had to go through a roundabout.

167
00:12:47,390 --> 00:12:51,020
It's a roundabout
that's a bit out of our town,

168
00:12:52,230 --> 00:12:54,320
but she was used to going through it.

169
00:12:55,070 --> 00:12:56,230
And...

170
00:12:56,650 --> 00:12:59,530
on this roundabout,
there are some decorations.

171
00:13:00,030 --> 00:13:03,120
You see... little walls, propellers...

172
00:13:03,280 --> 00:13:05,200
which where a bit all over the place.

173
00:13:05,370 --> 00:13:06,450
And...

174
00:13:07,750 --> 00:13:11,330
when she drove in,
she crashed into the roundabout.

175
00:13:11,500 --> 00:13:14,880
So... she died on impact?
Just like that, instantly?

176
00:13:17,800 --> 00:13:21,090
When someone called me...
she was dead, so...

177
00:13:23,510 --> 00:13:24,640
I think so.

178
00:13:25,350 --> 00:13:27,390
For example, my mum...

179
00:13:28,520 --> 00:13:31,020
It's unbearable right now.

180
00:13:31,770 --> 00:13:37,650
To see her age, to know that...
there's a process that's started that...

181
00:13:39,070 --> 00:13:41,860
I'm going to have to witness
her decline.

182
00:13:42,030 --> 00:13:46,240
It's really the end of a...
It's human decadence.

183
00:13:46,410 --> 00:13:51,000
She is just very... hardcore with us.

184
00:13:52,120 --> 00:13:53,670
In...

185
00:13:54,670 --> 00:13:57,090
In simple phases...

186
00:13:57,840 --> 00:14:02,970
When she's just at the table,
she'd rub her hands together like this

187
00:14:03,130 --> 00:14:06,350
before eating,
looking at all of us like...

188
00:14:08,100 --> 00:14:09,890
It's frightening!

189
00:14:10,060 --> 00:14:15,190
I don't know... She's taking us
into her long-term depression.

190
00:14:15,360 --> 00:14:18,780
And... I love her very, very much.

191
00:14:19,570 --> 00:14:22,650
I mean, to see...

192
00:14:23,410 --> 00:14:26,570
let people live to be old...

193
00:14:26,740 --> 00:14:29,830
that you have to be there for that.

194
00:14:29,990 --> 00:14:34,170
I mean... There's no going back.
And instead of

195
00:14:34,870 --> 00:14:38,340
having to witness...
this downward spiral.

196
00:14:38,500 --> 00:14:41,590
Maybe it's better to just hit a wall.

197
00:16:31,450 --> 00:16:32,660
Suzanna?

198
00:16:33,830 --> 00:16:34,910
Sylvia?

199
00:16:35,390 --> 00:16:37,020
- Yes?
- Can you please finish

200
00:16:37,020 --> 00:16:38,620
the turnaround checks?

201
00:16:38,620 --> 00:16:40,560
We don't have much time, okay?

202
00:16:41,590 --> 00:16:43,640
Here's the rubbish,
just pass through the cabin

203
00:16:43,640 --> 00:16:45,530
with the rubbish,
collect everything. Okay?

204
00:16:45,530 --> 00:16:47,130
Thank you very much.

205
00:16:48,430 --> 00:16:51,410
Okay, girls, hurry up, ten minutes,
passengers almost here.

206
00:16:58,940 --> 00:17:02,680
- Where did you find this?
- 16.

207
00:17:19,810 --> 00:17:22,280
Four minutes left, four minutes left.

208
00:17:22,430 --> 00:17:25,520
I need you all super, super fast,

209
00:17:25,520 --> 00:17:27,970
we need to clean up and go.

210
00:17:28,650 --> 00:17:32,960
Attention number three, thank you.

211
00:17:34,820 --> 00:17:36,560
And you didn't shave again.

212
00:17:36,850 --> 00:17:40,130
Come on, you're the only one
who can see it.

213
00:17:40,390 --> 00:17:42,630
No, everybody can see
that you always have

214
00:17:42,640 --> 00:17:44,870
the attention of the whole cabin. On you.

215
00:17:45,240 --> 00:17:47,060
But it's okay, I don't care.

216
00:17:47,290 --> 00:17:49,090
- No, you don't care?
- No.

217
00:17:49,480 --> 00:17:51,850
- Oh.
- You're the only one caring.

218
00:17:52,180 --> 00:17:53,670
Yeah, I do care because

219
00:17:53,670 --> 00:17:56,860
I don't want to report
because you didn't shave.

220
00:17:56,860 --> 00:17:57,870
It's okay.

221
00:17:57,970 --> 00:18:00,210
No, it's not okay.
If we get a report, all of us,

222
00:18:00,210 --> 00:18:02,450
because you didn't shave,
it's two minutes shaving.

223
00:18:02,570 --> 00:18:05,740
Do you think they can report you
'cause you're speaking so much?

224
00:18:05,740 --> 00:18:08,580
No, that is not on the report list.

225
00:18:44,050 --> 00:18:45,050
Hi.

226
00:19:08,800 --> 00:19:10,270
You have to set the game.

227
00:19:10,630 --> 00:19:12,110
- No.
- Yes.

228
00:19:15,320 --> 00:19:16,450
- Hello!
- Hi.

229
00:19:42,560 --> 00:19:46,270
DEREK - SEE PROFILE OR RESPOND

230
00:20:35,230 --> 00:20:37,320
And you think these are good conditions?

231
00:20:37,490 --> 00:20:39,360
I don't know.
I need to work so I work.

232
00:20:39,530 --> 00:20:42,620
You need to work, and it's a great job
but not in such conditions.

233
00:20:42,780 --> 00:20:46,580
- Look at how other companies are!
- Conditions... It's always the same.

234
00:20:46,750 --> 00:20:48,790
There are always imperfections.

235
00:20:48,960 --> 00:20:52,000
Do you know the working conditions
in other companies?

236
00:20:52,170 --> 00:20:55,760
If for example, if you're sick,
do you get paid?

237
00:20:55,920 --> 00:20:59,180
I don't know, I try not to be sick.
I watch out for myself.

238
00:20:59,630 --> 00:21:02,430
- I drink vodka.
- I think it's really time to act!

239
00:21:02,590 --> 00:21:05,680
And it's phenomenal that
this strike is going on all over Europe.

240
00:21:05,850 --> 00:21:08,230
- Where are you based?
- I don't know. In Lanzarote,

241
00:21:08,390 --> 00:21:11,110
but I don't really have time
to make the revolution.

242
00:21:11,110 --> 00:21:14,120
You know, guys, maybe we should
be with you, I agree with that.

243
00:21:14,230 --> 00:21:15,380
We're going to be late.

244
00:21:15,380 --> 00:21:16,850
But we're gonna miss our flight

245
00:21:16,850 --> 00:21:19,280
and we don't wanna get
in trouble with this, so...

246
00:21:19,280 --> 00:21:20,820
Yeah, I understand that, but...

247
00:21:21,990 --> 00:21:24,820
try to think for the next strike, okay?

248
00:21:24,820 --> 00:21:25,930
Yeah, of course, I get it.

249
00:21:25,930 --> 00:21:28,130
And it's a good thing that
you have some people...

250
00:21:28,130 --> 00:21:31,240
It's only when we work together
we can change something,

251
00:21:31,240 --> 00:21:34,380
so it's important that everybody
supports the cause.

252
00:21:34,380 --> 00:21:36,840
Go and talk to your colleagues!

253
00:21:37,000 --> 00:21:39,590
Some of your colleagues in Lanzarote
are on strike too.

254
00:21:39,760 --> 00:21:42,890
Go and see them.
They'll explain it to you.

255
00:21:43,050 --> 00:21:45,930
I'm sure that if we don't do anything

256
00:21:46,100 --> 00:21:47,770
things will get worse.

257
00:21:47,930 --> 00:21:51,190
Yeah,
but I don't really believe in change...

258
00:21:51,850 --> 00:21:55,820
We're not the same age
so what we can sacrifice isn't the same.

259
00:21:55,980 --> 00:21:57,650
Don't believe in change? Meaning?

260
00:21:57,820 --> 00:22:00,280
It means I have a flight
and I'd like to take it.

261
00:22:00,440 --> 00:22:01,700
What about the future?

262
00:22:01,860 --> 00:22:03,950
I don't even know
if I'll be alive tomorrow,

263
00:22:04,120 --> 00:22:06,160
so I just want to get on my flight.

264
00:22:33,010 --> 00:22:34,610
Tea, coffee, snacks.

265
00:22:35,290 --> 00:22:36,290
Tea, coffee?

266
00:22:36,660 --> 00:22:39,270
Snacks? Anything to eat,
anything to drink?

267
00:22:40,400 --> 00:22:42,000
Tea, coffee, snacks?

268
00:22:43,300 --> 00:22:45,770
Tea, coffee? Would you like some coffee?

269
00:22:45,770 --> 00:22:48,790
Some tea?
Anything to drink, anything to eat?

270
00:22:51,110 --> 00:22:52,520
Tea, coffee, snacks?

271
00:22:54,790 --> 00:22:55,880
Are you okay?

272
00:22:58,920 --> 00:23:01,630
Are you okay or not?
Why don't you respond?

273
00:23:03,090 --> 00:23:04,180
About what?

274
00:23:04,760 --> 00:23:07,470
- Are you all right?
- Yes, I'm fine and you?

275
00:23:08,230 --> 00:23:09,910
What you gonna do today?

276
00:23:11,810 --> 00:23:12,810
Nothing.

277
00:23:13,110 --> 00:23:14,110
As always.

278
00:23:18,030 --> 00:23:19,590
Are you gonna stay here the whole day?

279
00:23:21,910 --> 00:23:22,910
Maybe.

280
00:23:23,250 --> 00:23:24,250
Always maybe.

281
00:23:27,060 --> 00:23:29,070
Are you gonna go to the beach with
me today?

282
00:23:29,660 --> 00:23:31,400
I'm gonna go later on

283
00:23:31,400 --> 00:23:32,500
if you want to come.

284
00:23:33,910 --> 00:23:36,770
If you're going later,
maybe I go with you.

285
00:23:37,410 --> 00:23:39,410
Maybe is not an answer for me.

286
00:23:41,550 --> 00:23:42,820
You need to answer yes or no.

287
00:23:43,500 --> 00:23:45,030
Like everyone else.

288
00:23:45,290 --> 00:23:46,570
I have to shave.

289
00:23:47,310 --> 00:23:48,420
Yeah, but me too.

290
00:23:49,250 --> 00:23:50,690
That is no excuse.

291
00:23:53,150 --> 00:23:54,840
Okay. I'll go with you.

292
00:23:55,060 --> 00:23:56,060
Okay, cool.

293
00:24:49,160 --> 00:24:50,200
Shit...

294
00:26:13,140 --> 00:26:16,150
David here.
Look, I'm getting in contact with you

295
00:26:16,150 --> 00:26:17,810
because rostering have said to me

296
00:26:17,810 --> 00:26:20,680
that we have a lack of people
over the Christmas period.

297
00:26:20,780 --> 00:26:23,350
I know you already have
the hours for the month,

298
00:26:23,350 --> 00:26:26,830
but I need to know if you
could be able to work these hours.

299
00:26:26,830 --> 00:26:29,290
I do need an answer as soon as possible,

300
00:26:29,290 --> 00:26:31,910
but obviously this is just a proposal,

301
00:26:31,910 --> 00:26:34,200
I mean, you're not obliged to do anything,

302
00:26:34,200 --> 00:26:37,240
but please come back to me
as soon as possible. Thanks.

303
00:26:44,860 --> 00:26:46,980
Yes, it's okay for me, David.

304
00:27:00,240 --> 00:27:02,560
Stop staring, they will see you.

305
00:27:03,550 --> 00:27:05,560
They will never watch me.

306
00:27:06,510 --> 00:27:08,990
If I continue like this,
they will see you.

307
00:27:13,620 --> 00:27:16,860
Beautiful like on their picture, you know.

308
00:27:17,610 --> 00:27:19,130
Yeah, it's a little bit...

309
00:27:19,320 --> 00:27:20,640
too beautiful.

310
00:27:21,380 --> 00:27:23,280
Yeah, like the white stuff.

311
00:27:24,660 --> 00:27:28,070
I don't like it. How do you
work with it always in your face?

312
00:27:29,220 --> 00:27:32,100
Honestly, I could be dressed like nothing

313
00:27:32,100 --> 00:27:34,690
for working in the air conditioning.

314
00:27:35,420 --> 00:27:39,180
I prefer to go home in the same bed,
same parking, same boyfriend, you know.

315
00:27:39,740 --> 00:27:41,230
- Everything the same?
- Yeah.

316
00:27:41,240 --> 00:27:42,280
You don't get bored?

317
00:27:42,780 --> 00:27:44,710
It's okay for me. Don't mind.

318
00:27:46,240 --> 00:27:49,620
I don't think, it's not for me,
always change, places like this.

319
00:27:50,530 --> 00:27:53,150
Yeah, but at least they're
going to real destination.

320
00:27:54,370 --> 00:27:56,610
You see what I mean?
They're going to Puerto Rico,

321
00:27:56,620 --> 00:27:57,650
they're going to Costa Rica,

322
00:27:57,650 --> 00:27:59,570
they're going to Tokyo,
they're going everywhere.

323
00:28:00,300 --> 00:28:01,310
Where are we going?

324
00:28:02,080 --> 00:28:03,080
Watch.

325
00:28:03,450 --> 00:28:06,360
I found an account where they all tag.

326
00:28:07,550 --> 00:28:12,400
And it's all their experiences in Dubai,
all the Emirates, Caribbean.

327
00:28:17,230 --> 00:28:20,160
Yeah, it's beautiful but it's
still Instagram, you know.

328
00:28:21,110 --> 00:28:22,880
Yeah, but still, that's a landscape.

329
00:28:24,400 --> 00:28:27,550
The light, and it's not just
about images and stuff,

330
00:28:27,550 --> 00:28:30,700
it's just you, you can
restart everything, it's...

331
00:28:31,280 --> 00:28:32,710
I don't know, it's a new life.

332
00:28:45,390 --> 00:28:47,680
<i>Hey, Dad asks
if you'll be back for Christmas.</i>

333
00:28:47,850 --> 00:28:49,690
<i>I don't know if you have plans or not.</i>

334
00:28:49,850 --> 00:28:50,940
<i>See you.</i>

335
00:28:57,030 --> 00:29:00,200
No, I won't be here for Christmas
or New Year's.

336
00:29:01,410 --> 00:29:03,580
I'm working at the time.

337
00:29:04,080 --> 00:29:07,000
I couldn't postpone.
I tried everything but they said no.

338
00:29:27,140 --> 00:29:29,390
<i>Couldn't you have at least tried
to get off?</i>

339
00:29:29,560 --> 00:29:31,230
<i>Well... It's fine.</i>

340
00:29:36,860 --> 00:29:39,900
I just told you
I tried but it didn't work.

341
00:29:50,170 --> 00:29:52,770
Ladies and gentlemen,
captain speaking from cockpit.

342
00:29:54,990 --> 00:29:58,170
We just landed in Bordeaux
a bit behind schedule

343
00:29:59,180 --> 00:30:04,410
due to slow turn around,
we do apologise for this delay.

344
00:30:04,760 --> 00:30:07,300
The ground temperature
is ten degrees Celsius.

345
00:30:07,510 --> 00:30:12,970
Weather is raining
and we hope to see you soon

346
00:30:13,570 --> 00:30:17,840
on board Wings
and have a nice stay in Bordeaux.

347
00:30:18,060 --> 00:30:19,060
Bye-bye.

348
00:30:48,940 --> 00:30:50,190
You wanna take a shower?

349
00:30:52,100 --> 00:30:53,100
No.

350
00:30:53,760 --> 00:30:55,240
I prefer to stay like this.

351
00:30:58,950 --> 00:30:59,990
Okay.

352
00:30:59,990 --> 00:31:01,250
But can you stay with me?

353
00:31:02,510 --> 00:31:03,510
Please.

354
00:31:08,900 --> 00:31:10,340
Just five minutes.

355
00:31:51,240 --> 00:31:52,400
You have the same...

356
00:32:18,270 --> 00:32:19,270
You like it?

357
00:32:19,760 --> 00:32:20,760
Mm-hm.

358
00:32:29,980 --> 00:32:31,550
And you're coming often here?

359
00:32:34,460 --> 00:32:35,460
Mm-mm.

360
00:32:35,860 --> 00:32:37,610
No. There was...

361
00:32:38,780 --> 00:32:41,680
trouble at the airport
so I had a layover.

362
00:32:42,520 --> 00:32:44,260
But usually I come home...

363
00:32:45,270 --> 00:32:46,390
every night.

364
00:32:52,170 --> 00:32:53,170
I think I have to go.

365
00:32:54,290 --> 00:32:55,290
Whoa.

366
00:33:11,840 --> 00:33:12,880
Closer again.

367
00:33:14,220 --> 00:33:15,440
No, come on.

368
00:33:15,440 --> 00:33:17,250
Would you like some coffee?

369
00:33:19,380 --> 00:33:20,380
Again.

370
00:33:20,720 --> 00:33:22,930
- Would you like some coffee?
- Okay, you smell alcohol.

371
00:33:23,790 --> 00:33:24,790
Yes or not?

372
00:33:26,980 --> 00:33:28,030
I don't know.

373
00:33:28,030 --> 00:33:30,600
You don't know? You don't know
if you drink or smell of alcohol?

374
00:33:31,500 --> 00:33:33,630
- Make a party yesterday?
- No.

375
00:33:34,500 --> 00:33:35,500
No...?

376
00:33:35,710 --> 00:33:38,190
No, I didn't feel so good, so...

377
00:33:38,470 --> 00:33:40,340
- So?
- So, I had one glass.

378
00:33:40,610 --> 00:33:41,610
Ah, okay.

379
00:33:42,580 --> 00:33:44,000
- Only one?
- Yes.

380
00:33:45,850 --> 00:33:48,020
Timing?
12 hours before your flight, or...?

381
00:33:48,790 --> 00:33:49,790
After?

382
00:33:51,980 --> 00:33:53,280
You don't know the timing?

383
00:33:53,610 --> 00:33:55,550
You have to respect the time.

384
00:33:55,760 --> 00:33:57,440
Anyway, don't take care of the time,

385
00:33:57,440 --> 00:34:00,090
you don't have to drink
before your flight, it's better.

386
00:34:00,760 --> 00:34:03,430
Because, honestly, you cannot fly today.

387
00:34:04,060 --> 00:34:06,240
No, I swear I can fly.

388
00:34:06,420 --> 00:34:08,880
You can fly but if you have
alcohol, if we have a control

389
00:34:08,880 --> 00:34:10,710
anyway, for me, I have to call someone.

390
00:34:10,710 --> 00:34:13,180
No, no, eat some candies or chewing gum

391
00:34:13,180 --> 00:34:15,660
and I can do the sale and the services.

392
00:34:16,050 --> 00:34:17,160
I can do everything.

393
00:34:21,120 --> 00:34:23,520
Honestly, I really don't know. I like you,

394
00:34:23,520 --> 00:34:26,940
you're good, you look nice,
but you smell of alcohol, so...

395
00:34:27,060 --> 00:34:28,060
We're health and safety

396
00:34:28,600 --> 00:34:30,280
before commercial parts.

397
00:34:32,050 --> 00:34:33,050
But...

398
00:34:33,270 --> 00:34:36,440
I mean, you can do any test
and you will see I'm good.

399
00:34:36,440 --> 00:34:38,620
I make my test
and the test is not good.

400
00:34:38,620 --> 00:34:39,680
- No...
- You smell alcohol.

401
00:34:39,680 --> 00:34:40,710
You can't work for me.

402
00:34:41,710 --> 00:34:42,710
Sorry.

403
00:34:44,740 --> 00:34:46,180
I swear I can fly.

404
00:34:46,590 --> 00:34:49,630
Your life jacket is stowed
in a pocket beneath your seat

405
00:34:49,630 --> 00:34:51,360
where you can pass it around your head.

406
00:34:51,360 --> 00:34:56,200
In the unlikely event of landing in water,
remove the jacket from its packet

407
00:34:56,200 --> 00:34:57,720
and place it over your head.

408
00:34:59,140 --> 00:35:01,760
Bring the strap around
your waist at the front

409
00:35:01,760 --> 00:35:04,430
and secure as the crew
are now demonstrating.

410
00:35:04,440 --> 00:35:07,600
To inflate, pull sharply
on the red toggle.

411
00:35:07,600 --> 00:35:10,970
There is a mouthpiece for
further inflation or deflation

412
00:35:10,970 --> 00:35:13,110
and a light to attract attention.

413
00:35:13,240 --> 00:35:14,890
- It's on the top.
- Yeah.

414
00:35:14,890 --> 00:35:15,890
Here we go.

415
00:35:20,010 --> 00:35:21,010
Okay.

416
00:35:25,450 --> 00:35:26,450
Here you go.

417
00:35:28,020 --> 00:35:30,600
Do you mind to take another one, please?

418
00:35:30,600 --> 00:35:31,860
- Oh, yeah.
- Sorry!

419
00:35:31,860 --> 00:35:32,890
No problem.

420
00:35:40,620 --> 00:35:42,550
Twinkle of the Christmas tree.

421
00:35:42,550 --> 00:35:43,550
Yeah.

422
00:35:46,500 --> 00:35:48,180
- One year.
- One year?

423
00:35:48,420 --> 00:35:49,420
And you?

424
00:35:49,720 --> 00:35:52,950
- Six months.
- I'm six months as well.

425
00:35:53,430 --> 00:35:55,470
I'm still the baby in the base.

426
00:35:56,730 --> 00:35:59,820
And I think the uniform fits perfect,
no? I don't know.

427
00:36:01,030 --> 00:36:03,370
- You like it? Looks very nice.
- Yeah.

428
00:36:03,370 --> 00:36:05,960
Yeah, your shirt is very white.

429
00:36:06,790 --> 00:36:09,910
You can see it didn't have many washes.

430
00:36:10,810 --> 00:36:11,840
And you?

431
00:36:11,840 --> 00:36:13,910
How long do you have working?

432
00:36:13,910 --> 00:36:15,980
It's coming to...

433
00:36:16,580 --> 00:36:18,790
I have to watch on my Instagram.

434
00:36:25,430 --> 00:36:27,620
It's almost three years.

435
00:36:28,120 --> 00:36:30,060
- Wow.
- Two and a half years.

436
00:36:31,840 --> 00:36:32,840
Great.

437
00:36:33,990 --> 00:36:34,990
Looks long.

438
00:36:35,950 --> 00:36:36,950
Very long.

439
00:37:23,210 --> 00:37:24,210
Sorry.

440
00:37:24,660 --> 00:37:27,570
I left staff with my bag somewhere.

441
00:37:27,570 --> 00:37:30,160
Yeah, she said that she left it
over there in the corner for you.

442
00:37:30,170 --> 00:37:31,170
Ah, great.

443
00:37:35,130 --> 00:37:39,230
Before you do go anywhere,
we need to speak about your contract.

444
00:37:39,340 --> 00:37:40,580
- Okay?
- Okay.

445
00:37:40,580 --> 00:37:41,820
If you just wanna come over here,

446
00:37:41,820 --> 00:37:44,240
we'll have a quick talk about it
if you can. Have you finished?

447
00:37:44,240 --> 00:37:47,030
- Yeah. I'll come.
- Okay, I'll see you there in a second.

448
00:37:50,840 --> 00:37:53,060
So, I'm sure you're aware

449
00:37:53,060 --> 00:37:57,020
your contract is about
to finish now, okay?

450
00:37:57,020 --> 00:37:59,900
So, due to the contract
being about to finish,

451
00:37:59,900 --> 00:38:04,140
unfortunately there's no vacancies
for juniors here in the base.

452
00:38:04,150 --> 00:38:07,020
So you'll have to do
the number one course.

453
00:38:09,820 --> 00:38:11,420
But I'm good as a junior.

454
00:38:11,420 --> 00:38:14,050
I mean, I don't want be number one or...

455
00:38:15,630 --> 00:38:18,640
I mean, I like responsibility,
but I'm really good where I am.

456
00:38:19,370 --> 00:38:22,290
Okay, I understand what
you're saying to me,

457
00:38:22,290 --> 00:38:25,880
however unfortunately
I just can't give you that option.

458
00:38:26,130 --> 00:38:29,980
So, in the base there are a certain
amount of vacancies for juniors

459
00:38:30,310 --> 00:38:32,710
and your contract's about to finish.

460
00:38:32,820 --> 00:38:35,110
As it's about to finish,
the only alternative

461
00:38:35,110 --> 00:38:37,880
I can give to you is to do
the number one contract.

462
00:38:39,530 --> 00:38:43,480
Okay, otherwise I can't do anything?

463
00:38:43,920 --> 00:38:47,980
Unfortunately there's,
I just can't give you another solution.

464
00:38:47,980 --> 00:38:49,960
Unless you do this, your contract

465
00:38:49,970 --> 00:38:52,550
will be finished and you'll be terminated.

466
00:38:54,050 --> 00:38:55,050
Okay.

467
00:38:55,450 --> 00:38:57,140
Then tell me what to do, I will do it.

468
00:38:57,410 --> 00:38:59,940
Okay, you need to take this opportunity

469
00:38:59,940 --> 00:39:03,310
as an opportunity for you
to be able to grow, okay?

470
00:39:04,290 --> 00:39:09,150
Okay, so basically I just
need you to sign something.

471
00:39:09,150 --> 00:39:10,480
What was your name again?

472
00:39:11,820 --> 00:39:12,840
Cassandre.

473
00:39:12,840 --> 00:39:14,900
- Okay, Cassandre...
- Wassels.

474
00:39:15,050 --> 00:39:17,210
Okay, yeah, here you are, perfect. Okay.

475
00:39:55,850 --> 00:39:57,100
Hello?

476
00:39:57,270 --> 00:40:00,440
<i>Hello Mrs Wassels,
this is Sabrina from Orange.</i>

477
00:40:00,900 --> 00:40:05,030
<i>Could you spare me a moment
to talk about your phone consumption?</i>

478
00:40:05,700 --> 00:40:08,110
<i>I saw that
you were on a hummingbird plan</i>

479
00:40:08,280 --> 00:40:12,540
<i>and I see that your data consumption
was mainly abroad.</i>

480
00:40:12,700 --> 00:40:15,620
<i>So I wanted to suggest the cheetah plan</i>

481
00:40:15,790 --> 00:40:19,830
<i>which would allow you
to have unlimited downloads abroad.</i>

482
00:40:20,000 --> 00:40:21,790
<i>Would you be interested in that?</i>

483
00:40:21,960 --> 00:40:26,590
What's the difference in cost
to the one I have now?

484
00:40:26,760 --> 00:40:29,430
<i>That's a difference of
fourteen euros and ninety cents.</i>

485
00:40:29,590 --> 00:40:31,510
<i>And then you'll have unlimited data.</i>

486
00:40:31,680 --> 00:40:34,140
<i>Then you won't get blocked
when you use up your data.</i>

487
00:40:34,310 --> 00:40:37,270
All right, I'll take it.
I'd like to change my plan.

488
00:40:37,440 --> 00:40:41,150
<i>However, it has to be the account holder
who does the modification</i>

489
00:40:41,310 --> 00:40:43,570
<i>so I will ask you for some information.</i>

490
00:40:43,730 --> 00:40:45,820
<i>You are Sabine Wassels...</i>

491
00:40:47,070 --> 00:40:48,650
No, it's my mother.

492
00:40:50,620 --> 00:40:55,290
<i>Okay, then your mother needs to go online
and make the necessary changes.</i>

493
00:40:55,450 --> 00:41:00,130
<i>She can either do so
from her mobile application or online.</i>

494
00:41:00,290 --> 00:41:05,460
<i>The procedure is simple, she clicks on
"Document" on the "Add New Document" tab</i>

495
00:41:05,630 --> 00:41:10,720
<i>and then she will be able to allow you
to make the change on her behalf.</i>

496
00:41:10,890 --> 00:41:15,430
<i>Then you can change the phone plan.
Would that be okay?</i>

497
00:41:17,390 --> 00:41:18,940
No, that's complicated.

498
00:41:21,650 --> 00:41:24,980
<i>Well, another solution
would be for your mother</i>

499
00:41:25,150 --> 00:41:27,780
<i>to call the customer service directly
herself.</i>

500
00:41:27,940 --> 00:41:30,990
It's going to be really complicated
because she's dead.

501
00:41:32,910 --> 00:41:34,660
<i>I... I understand.</i>

502
00:41:36,040 --> 00:41:40,830
<i>What we can do is resend you the code
so that you have access...</i>

503
00:41:41,000 --> 00:41:45,460
<i>Well, maybe the best thing would be...
to cancel the line.</i>

504
00:41:46,250 --> 00:41:48,920
- All right.
<i>- And your name?</i>

505
00:41:50,180 --> 00:41:51,800
Cassandre Wassels.

506
00:41:51,970 --> 00:41:56,220
<i>What I can suggest at this point
is to cancel the subscription</i>

507
00:41:56,390 --> 00:42:00,020
<i>- so you can create a new one.</i>
- All right.

508
00:42:02,690 --> 00:42:04,270
<i>Very well.</i>

509
00:42:04,440 --> 00:42:08,190
<i>However,
the cancellation fee will cost 43 euros</i>

510
00:42:08,360 --> 00:42:11,360
<i>which you'll have to pay
in order to reopen a line in your name.</i>

511
00:42:11,530 --> 00:42:14,410
<i>- Will that be fine?</i>
- All right.

512
00:42:14,570 --> 00:42:17,870
<i>- Great. I'll let you do the modification.</i>
- Thank you.

513
00:42:18,040 --> 00:42:21,040
<i>- Thank you for being a valued customer.</i>
- Goodbye.

514
00:42:55,570 --> 00:42:56,610
Stay focused.

515
00:43:08,710 --> 00:43:11,280
Ladies and gentlemen, welcome on board

516
00:43:11,280 --> 00:43:13,850
this Wing flight destination to Malaga.

517
00:43:14,330 --> 00:43:17,320
I am Jakob and I am your cabin manager.

518
00:43:31,590 --> 00:43:32,600
Keep it up.

519
00:43:48,700 --> 00:43:50,400
Let's start again. It's okay.

520
00:43:50,510 --> 00:43:52,760
- Your announcement was good.
- It's incredible how...

521
00:43:52,760 --> 00:43:53,940
- It's shaking.
- Started shaking.

522
00:43:53,940 --> 00:43:57,950
Yes, because it's a muscle.
You need to practice your smile.

523
00:44:09,100 --> 00:44:12,550
Okay, 30 seconds is not a long time.

524
00:44:12,550 --> 00:44:13,910
- No, not at all.
- And...

525
00:44:14,310 --> 00:44:16,780
your smile was very little, very close.

526
00:44:16,780 --> 00:44:20,820
You need to open yourself more,
you need to be more confident,

527
00:44:20,820 --> 00:44:24,040
even the tone of your voice
was a little bit shy.

528
00:44:24,840 --> 00:44:29,700
So, think about leadership.
Think about good leaders,

529
00:44:29,700 --> 00:44:31,570
about the speech, how you...

530
00:44:32,950 --> 00:44:36,440
are going to let your passengers
know that you are in charge.

531
00:44:37,710 --> 00:44:39,230
- You ready?
- Yep.

532
00:44:41,630 --> 00:44:43,820
Ladies and gentlemen, welcome on board

533
00:44:43,830 --> 00:44:46,020
this Wing flight, destination to Malaga.

534
00:44:46,280 --> 00:44:48,750
I'm Dounia and I am your cabin manager.

535
00:45:45,430 --> 00:45:46,430
Okay.

536
00:45:47,950 --> 00:45:51,600
All those emotions you have,
you need to leave it behind.

537
00:45:53,680 --> 00:45:54,690
Okay.

538
00:45:55,750 --> 00:45:57,640
Don't think about your personal life,

539
00:45:57,640 --> 00:46:00,330
don't think about anything
which might disturb you,

540
00:46:00,330 --> 00:46:03,560
just focus and it's all
about those 30 seconds,

541
00:46:03,670 --> 00:46:05,100
there's nothing else.

542
00:46:05,770 --> 00:46:08,820
Yeah. The question is to be here now, so

543
00:46:09,600 --> 00:46:11,550
there is no past, there is no future,

544
00:46:11,550 --> 00:46:14,510
it's just you as a cabin
manager in this precise moment

545
00:46:14,510 --> 00:46:18,780
and here in front of you nobody cares
about your personal life,

546
00:46:18,780 --> 00:46:22,570
or your personal issues or what
you did yesterday or this morning

547
00:46:22,570 --> 00:46:24,460
or what you gonna do tomorrow.

548
00:46:48,370 --> 00:46:49,660
Welcome on board.

549
00:46:54,430 --> 00:46:57,250
You will find yourself
at least twice a month

550
00:46:57,250 --> 00:46:59,110
facing a medical emergency.

551
00:47:00,810 --> 00:47:03,600
This is serious,
you are trying to save someone.

552
00:47:04,030 --> 00:47:05,060
Take it seriously.

553
00:47:06,950 --> 00:47:09,360
You're gonna break his bones by now.

554
00:47:09,680 --> 00:47:10,690
Slower.

555
00:47:27,800 --> 00:47:30,680
Hey, I hope you have champagne on board!

556
00:47:32,190 --> 00:47:33,210
- Welcome.
- Thank you.

557
00:47:35,430 --> 00:47:40,310
We want to know if there is
champagne or caipirinhas?

558
00:47:40,420 --> 00:47:41,820
Can we have some right now?

559
00:47:41,820 --> 00:47:44,200
Not now exactly because we have...

560
00:47:44,410 --> 00:47:46,650
Oh, but we're on a bachelorette party.

561
00:47:46,650 --> 00:47:47,770
Yeah, I know.

562
00:47:47,770 --> 00:47:49,480
I'm going to get married.

563
00:47:49,480 --> 00:47:51,140
Oh, congratulations.

564
00:47:51,140 --> 00:47:54,390
- You just have to wait 20 minutes...
- Show her your ring.

565
00:47:54,400 --> 00:47:56,130
Oh, it's beautiful, right?

566
00:47:56,260 --> 00:47:59,220
When you've got group of
people travelling like that,

567
00:47:59,220 --> 00:48:03,080
it's always easier to deal just
with one person than with a group.

568
00:48:03,440 --> 00:48:04,660
- Okay?
- Yeah.

569
00:48:04,670 --> 00:48:05,780
Try to find the leader

570
00:48:06,580 --> 00:48:08,040
and get the leader on your side.

571
00:48:08,700 --> 00:48:09,930
So, what's very important

572
00:48:09,930 --> 00:48:12,050
regarding the body language in that case?

573
00:48:12,050 --> 00:48:14,330
What do you think, what's the first thing?

574
00:48:15,760 --> 00:48:16,760
Eye contact.

575
00:48:17,680 --> 00:48:20,320
Always put yourself in
the passenger's shoes,

576
00:48:20,320 --> 00:48:22,960
you know, how you
would like to be treated.

577
00:48:23,810 --> 00:48:27,500
This is very important because
it shows empathy.

578
00:48:28,110 --> 00:48:29,110
You know?

579
00:48:29,480 --> 00:48:31,880
And always remember that the uniform

580
00:48:32,030 --> 00:48:35,320
is the wall between you,
your emotions, your feelings,

581
00:48:35,530 --> 00:48:36,560
and what's going on.

582
00:48:38,490 --> 00:48:39,720
Yeah, never let you...

583
00:48:40,900 --> 00:48:41,900
go...

584
00:48:43,250 --> 00:48:44,530
to the limits.

585
00:48:45,370 --> 00:48:47,920
Don't let yourself be consumed, yeah?

586
00:48:48,440 --> 00:48:50,310
- Yes.
- It's very important.

587
00:48:51,250 --> 00:48:52,700
Brace! Brace!

588
00:49:00,510 --> 00:49:02,540
And unbuckle your seatbelt and go down.

589
00:49:02,540 --> 00:49:04,620
Get out! Get out!

590
00:49:06,340 --> 00:49:08,600
Stop! Stop! Wait! Wait!

591
00:49:09,180 --> 00:49:10,180
Go! Go!

592
00:49:30,300 --> 00:49:34,180
In fact, the plan is simple.
I've just finished a year at Wing.

593
00:49:34,720 --> 00:49:36,430
I'll be a cabin manager.

594
00:49:36,600 --> 00:49:39,350
After that, I'll try out for Emirates.

595
00:49:39,520 --> 00:49:41,900
- I get into Emirates...
- Emirates is tough.

596
00:49:42,060 --> 00:49:43,480
I get into Emirates,

597
00:49:43,650 --> 00:49:45,730
- spend 3-4 years in Dubai...
- OK, but...

598
00:49:45,900 --> 00:49:48,610
Yes, it's the perfect plan but...

599
00:49:49,450 --> 00:49:52,070
- How many languages can you speak?
- Four.

600
00:49:52,240 --> 00:49:55,580
That's why. It's impossible for me.
They'll never take me.

601
00:49:55,740 --> 00:49:58,830
- It's not as easy as that!
- So, you've already given up!

602
00:49:59,000 --> 00:50:02,500
- Well, no, but...
- You don't even apply. That's that.

603
00:50:03,130 --> 00:50:05,670
It's not that...

604
00:50:05,840 --> 00:50:07,590
- Do you want to or not?
- Of course I do!

605
00:50:07,760 --> 00:50:10,970
You don't think it's my dream
to be walking around Dubai with a tiger?

606
00:50:11,130 --> 00:50:14,140
- Well, if you want to...
- Or to have a dolphin in my jacuzzi?

607
00:50:14,300 --> 00:50:17,010
If you want to have a dolphin
and a tiger, then go for it!

608
00:50:17,180 --> 00:50:19,270
But you have to be more of everything!

609
00:50:19,430 --> 00:50:23,650
You have to be more beautiful,
more smiley, more chic, and classier.

610
00:50:24,150 --> 00:50:27,440
Everything is more complicated.
It's not Wing, you know!

611
00:50:27,610 --> 00:50:29,150
Compared to them, we're...

612
00:50:30,280 --> 00:50:32,860
- Great! You got your life on lock.
- We're yokels.

613
00:50:33,030 --> 00:50:36,620
That's nice! It's great being young!

614
00:50:36,780 --> 00:50:38,240
No, but I'll try...

615
00:50:38,910 --> 00:50:40,830
but I'm sure it won't work out.

616
00:50:41,710 --> 00:50:43,670
They're too...

617
00:50:43,830 --> 00:50:46,460
they're too strict on language skills,
I'm telling you!

618
00:50:46,630 --> 00:50:50,380
They have thousands of applications
of people speaking seven languages.

619
00:50:50,550 --> 00:50:54,720
I'll walk in and speak a little English
and... I will never pass.

620
00:50:54,890 --> 00:50:58,180
You want me to tell you what I think
it's all about?

621
00:50:58,350 --> 00:51:01,680
- It's not the language or whatever.
- It's hope.

622
00:51:01,850 --> 00:51:04,690
No, it's not hope!
Stop talking like a grandma!

623
00:51:04,850 --> 00:51:06,230
It's gallantry!

624
00:51:07,520 --> 00:51:09,070
That's worse!

625
00:51:09,230 --> 00:51:12,280
You talk like a grandma's grandma!

626
00:51:12,900 --> 00:51:14,570
So gallantry means energetic?

627
00:51:14,740 --> 00:51:19,410
Just fake it! Fake having confidence
and everyone thinks you're hot shit.

628
00:51:20,440 --> 00:51:21,450
Thank you.

629
00:51:22,580 --> 00:51:23,580
Jade.

630
00:51:26,730 --> 00:51:28,070
- Congratulations.
- Thank you.

631
00:51:29,870 --> 00:51:30,870
Malin.

632
00:51:32,350 --> 00:51:34,110
- Congratulations.
- Thank you.

633
00:51:34,950 --> 00:51:35,950
Cassandre.

634
00:51:37,130 --> 00:51:38,940
Congratulations. Well done.

635
00:51:39,800 --> 00:51:40,800
And Dounia.

636
00:51:42,020 --> 00:51:43,020
Well done.

637
00:51:44,910 --> 00:51:47,310
It was really cool to have you here.

638
00:51:48,430 --> 00:51:51,380
You're pretty motivated and
you know where you're going,

639
00:51:51,380 --> 00:51:53,200
you all ave your targets set up.

640
00:51:54,850 --> 00:51:56,380
You're gonna be good cabin managers.

641
00:51:57,140 --> 00:51:58,280
- Thank you.
- Thanks.

642
00:51:58,790 --> 00:51:59,790
Thanks.

643
00:53:36,290 --> 00:53:37,970
You can save one euro.

644
00:53:38,630 --> 00:53:39,630
By card?

645
00:53:48,370 --> 00:53:49,950
My colleague will take your payment.

646
00:53:51,410 --> 00:53:54,050
One soup.
There is tomato soup or chicken soup.

647
00:53:54,050 --> 00:53:55,270
- Chicken.
- Chicken soup.

648
00:53:55,270 --> 00:53:56,270
I have this.

649
00:53:56,700 --> 00:53:57,830
Yeah, but it's for them.

650
00:53:57,830 --> 00:53:59,630
I give him one and after...

651
00:54:36,350 --> 00:54:37,830
How was your fight, flight?

652
00:54:38,140 --> 00:54:40,120
- My fight?
- Flight!

653
00:54:42,350 --> 00:54:45,670
It was almost a flight,
it was Milano, Liverpool.

654
00:54:46,540 --> 00:54:48,000
Liverpool the worst.

655
00:54:49,190 --> 00:54:50,670
I hate it.

656
00:54:50,670 --> 00:54:52,860
Nothing new, drunk people.

657
00:54:53,350 --> 00:54:54,960
- Crusts.
- No.

658
00:54:54,960 --> 00:54:55,960
Yeah.

659
00:54:56,690 --> 00:54:58,510
- Liverpool.
- And many winters for sure.

660
00:54:58,760 --> 00:55:00,220
Half an hour to disembark.

661
00:55:00,220 --> 00:55:03,100
These people. I mean,
they are cute but sometimes...

662
00:55:04,090 --> 00:55:05,100
It's harm!

663
00:55:06,000 --> 00:55:08,050
Anything else? Anything happened?

664
00:55:08,910 --> 00:55:10,820
We didn't fly today so we need...

665
00:55:10,820 --> 00:55:12,900
I meet someone, someone great.

666
00:55:13,090 --> 00:55:15,180
- Really?
- He asked me if I want to

667
00:55:15,180 --> 00:55:17,140
get child. No, nothing in Liverpool.

668
00:55:20,020 --> 00:55:21,710
Like, Liverpool, really?

669
00:55:21,960 --> 00:55:24,830
It's like you found
a unicorn on board, no?

670
00:55:25,820 --> 00:55:29,160
I will leave everything hidden
somewhere there, you know.

671
00:55:29,170 --> 00:55:30,660
And that's what people say,

672
00:55:30,660 --> 00:55:33,100
everyone has a dead
body in the fridge, no?

673
00:55:33,260 --> 00:55:35,470
- Yeah.
- I think my dead body can stay there

674
00:55:35,470 --> 00:55:36,510
a bit longer.

675
00:55:37,410 --> 00:55:38,530
Are you happy?

676
00:55:39,540 --> 00:55:40,950
All the time. Cheers for that.

677
00:55:41,360 --> 00:55:42,360
Cheers.

678
00:55:43,870 --> 00:55:46,720
Yesterday I saw a girl,
she had a tattoo in here

679
00:55:46,720 --> 00:55:50,330
saying "Happiness is inside me."

680
00:55:50,800 --> 00:55:53,440
- So, yeah...
- Also!

681
00:55:53,690 --> 00:55:56,260
I don't think the happiness
is in the wine

682
00:55:56,260 --> 00:55:58,090
or in somewhere else.

683
00:55:58,870 --> 00:55:59,880
How's it going?

684
00:55:59,880 --> 00:56:00,880
Great, and you?

685
00:56:01,390 --> 00:56:03,010
Well, not so good,

686
00:56:03,010 --> 00:56:07,340
after checking your reports,
I've gone back through all your reports,

687
00:56:07,980 --> 00:56:11,420
and I'm comparing your reports
to all the other number ones,

688
00:56:11,420 --> 00:56:15,830
and you have an average
scoring of your crew of 4.5.

689
00:56:16,100 --> 00:56:20,310
- Yes.
- Yet the rest of the base has 3.4 stars.

690
00:56:21,450 --> 00:56:24,680
So, I'm trying to
understand exactly how you

691
00:56:24,690 --> 00:56:28,670
have come to this
determination of this evaluation.

692
00:56:28,910 --> 00:56:32,530
You think I put too much stars,
that's the trouble?

693
00:56:33,420 --> 00:56:36,090
No, what I'm saying is

694
00:56:36,090 --> 00:56:41,040
that 4.5 stars is basically telling me
everything is perfect

695
00:56:41,190 --> 00:56:43,190
and there's absolutely no problems.

696
00:56:44,570 --> 00:56:48,770
Because most of the time I really
trust my crew and they are doing well.

697
00:56:49,770 --> 00:56:51,910
Okay, I don't believe that for a second.

698
00:56:52,280 --> 00:56:56,340
For example, you have a flight here
which is Madrid to Frankfurt,

699
00:56:56,340 --> 00:57:00,220
you had a terrible flight,
terrible day of sales.

700
00:57:00,370 --> 00:57:01,370
True, I remember.

701
00:57:01,490 --> 00:57:04,870
You've given everyone
a very good four stars.

702
00:57:04,870 --> 00:57:07,500
Yeah, because they deserve it
because, to be honest,

703
00:57:07,500 --> 00:57:10,430
I really remember the flight
and it wasn't about them.

704
00:57:10,430 --> 00:57:12,760
There was a lot of turbulence,
we stopped two times,

705
00:57:12,760 --> 00:57:14,630
we tried two times to do it, duty free,

706
00:57:14,910 --> 00:57:17,190
- so it really wasn't their fault, so...
- Okay.

707
00:57:17,310 --> 00:57:19,480
Why aren't you telling
me this information?

708
00:57:19,480 --> 00:57:21,380
Why don't I know what's happening?

709
00:57:21,380 --> 00:57:24,300
At the end of the day,
everything seems perfect...

710
00:57:24,300 --> 00:57:26,860
Because you're asking me to be not fair,

711
00:57:26,860 --> 00:57:29,030
just to reach out your objective.

712
00:57:30,270 --> 00:57:32,940
No, I'm not asking to reach
to my objective,

713
00:57:33,070 --> 00:57:35,660
what I'm asking is for you to be objective

714
00:57:35,660 --> 00:57:38,070
and what I want you to do is your job.

715
00:57:38,440 --> 00:57:41,360
I want you to make sure
you're evaluating people,

716
00:57:41,360 --> 00:57:46,160
because your obligation is to make
sure that the crew are pushing themselves.

717
00:57:47,480 --> 00:57:50,030
There is a lady at 17 that,
she doesn't want to move

718
00:57:50,040 --> 00:57:52,620
but she needs to move.
Could you speak with her?

719
00:57:52,620 --> 00:57:53,670
She doesn't speak English.

720
00:57:53,790 --> 00:57:54,790
17.

721
00:57:55,200 --> 00:57:57,960
We're about to take off,
please can I see your boarding pass?

722
00:57:58,700 --> 00:58:02,110
You're 20C, it's just right there,
can you go to your seat, please?

723
00:58:03,090 --> 00:58:04,690
I don't understand what you're saying.

724
00:58:04,690 --> 00:58:06,760
For safety reason, please go...

725
00:58:07,050 --> 00:58:08,510
You have to go to your seat, please.

726
00:58:09,050 --> 00:58:11,440
Either you go to your seat
or I will disembark you.

727
00:58:11,440 --> 00:58:12,880
Please go to your seat right now.

728
00:58:13,440 --> 00:58:16,410
Either you go or I disembark you,
please go to your seat.

729
00:58:16,510 --> 00:58:17,670
You're putting everyone late.

730
00:58:18,750 --> 00:58:19,750
This one.

731
00:58:20,580 --> 00:58:21,590
Okay.

732
00:58:25,870 --> 00:58:26,870
20C. Here.

733
00:59:00,480 --> 00:59:01,520
Are you okay?

734
00:59:02,830 --> 00:59:04,850
I'm sorry for the window,

735
00:59:04,850 --> 00:59:07,120
but it was for safety request.

736
00:59:07,240 --> 00:59:08,300
You understand?

737
00:59:08,300 --> 00:59:11,200
And next time you should
check on the website,

738
00:59:11,200 --> 00:59:13,070
you can choose window or...

739
00:59:21,540 --> 00:59:22,580
An operation?

740
00:59:32,690 --> 00:59:33,910
You're going alone?

741
00:59:41,930 --> 00:59:43,450
It's gonna be okay.

742
00:59:54,960 --> 00:59:57,720
It's the first time you're
leaving your country

743
00:59:57,850 --> 00:59:59,660
for an operation, right?

744
01:00:02,600 --> 01:00:04,280
Where, the operation?

745
01:00:07,050 --> 01:00:08,090
Okay.

746
01:00:21,440 --> 01:00:22,440
How old is she?

747
01:00:27,920 --> 01:00:28,930
It's you?

748
01:00:41,370 --> 01:00:42,890
It's gonna be okay.

749
01:00:44,090 --> 01:00:45,960
You're gonna see them again, I'm sure.

750
01:00:56,240 --> 01:00:57,920
You're cute in this one.

751
01:01:16,500 --> 01:01:18,970
You want something to drink?
To drink?

752
01:01:20,010 --> 01:01:21,020
Yeah.

753
01:01:23,390 --> 01:01:24,810
What do you like?

754
01:01:24,810 --> 01:01:27,390
You like vodka, wine?

755
01:01:53,920 --> 01:01:55,670
Take off your jacket, please.

756
01:02:05,560 --> 01:02:07,180
Thank you. Goodbye.

757
01:02:31,830 --> 01:02:33,040
Thank you.

758
01:02:50,560 --> 01:02:54,480
<i>Forget Emirates. In Dubai for a month now,
working for a private jet company.</i>

759
01:02:54,650 --> 01:02:56,770
<i>Send in your CV,
they're hiring like crazy!</i>

760
01:03:08,730 --> 01:03:11,060
I grab you a beer,
but you calm down, okay?

761
01:03:11,830 --> 01:03:13,760
- But you calm down.
- I am calm!

762
01:03:13,870 --> 01:03:15,340
- Get me a beer.
- No, you're not.

763
01:03:15,470 --> 01:03:16,490
I am calm.

764
01:03:16,490 --> 01:03:18,160
This is the problem on these low cost...

765
01:03:18,160 --> 01:03:20,190
By card or by cash?

766
01:03:20,290 --> 01:03:21,330
Cash or card?

767
01:03:21,570 --> 01:03:23,930
I paid for my seat, I paid for my luggage,

768
01:03:23,930 --> 01:03:25,620
paid for priority boarding...

769
01:03:25,760 --> 01:03:26,960
Card or cash, sir?

770
01:03:26,960 --> 01:03:28,560
Have to pay for a smile as well, do I?

771
01:03:28,560 --> 01:03:29,840
Please, sir, card or cash?

772
01:03:29,840 --> 01:03:33,390
Go on, give us a smile,
I'm sure you're quite nice when you smile.

773
01:03:34,360 --> 01:03:35,480
Card or cash?

774
01:03:35,490 --> 01:03:38,230
Card or cash. Give us a smile!

775
01:03:39,470 --> 01:03:42,570
You're nothing, are you?
You work for a shitty little company.

776
01:03:42,570 --> 01:03:44,790
Shitty little company
and a shitty little job.

777
01:05:55,100 --> 01:05:59,090
Okay, but you used your card
and you purchased alcohol.

778
01:05:59,700 --> 01:06:02,930
I mean, two things
that you shouldn't have done.

779
01:06:05,620 --> 01:06:07,130
Tell me, I need to understand this.

780
01:06:07,900 --> 01:06:08,900
I told you.

781
01:06:09,290 --> 01:06:12,460
Yeah, but to go against a
company policy because you

782
01:06:12,460 --> 01:06:16,000
determined that you could
purchase the alcohol for her.

783
01:06:16,840 --> 01:06:18,550
This is totally illogical.

784
01:06:18,550 --> 01:06:21,000
If it was water
it would be the same situation, right?

785
01:06:21,160 --> 01:06:23,930
No, because you went
against a company policy.

786
01:06:23,930 --> 01:06:25,450
You know full well that you're
supposed

787
01:06:25,450 --> 01:06:26,600
to not use your credit card,

788
01:06:26,600 --> 01:06:28,420
you're not allowed to
use your credit card.

789
01:06:28,420 --> 01:06:29,490
So what should I do?

790
01:06:29,940 --> 01:06:32,050
Well, the first thing, as you should know,

791
01:06:32,050 --> 01:06:33,300
which is in your manual,

792
01:06:33,520 --> 01:06:35,270
is that you need to comfort the passenger,

793
01:06:35,270 --> 01:06:36,970
you need to see what's wrong with them.

794
01:06:36,980 --> 01:06:39,210
I did it. And where
does it say in the manual

795
01:06:39,210 --> 01:06:41,150
that you needed to buy them alcohol?

796
01:06:41,160 --> 01:06:43,280
I don't know, it doesn't say in the manual

797
01:06:43,290 --> 01:06:45,390
what I should do with
people who look deeply sad.

798
01:06:46,040 --> 01:06:47,570
You need to use your common

799
01:06:47,570 --> 01:06:49,580
sense, you put
yourself in danger,

800
01:06:49,580 --> 01:06:51,290
you put the rest of your crew in danger.

801
01:06:51,890 --> 01:06:53,570
This is totally unacceptable.

802
01:06:53,570 --> 01:06:56,230
At the end of the day,
this has consequences.

803
01:06:57,130 --> 01:06:58,890
You know you shouldn't have done this.

804
01:06:59,010 --> 01:07:00,880
Who made the report against me?

805
01:07:01,260 --> 01:07:02,840
That's irrelevant.

806
01:07:02,970 --> 01:07:05,210
This is the situation that you're in now.

807
01:07:07,240 --> 01:07:08,250
Okay.

808
01:07:08,250 --> 01:07:11,310
Okay, well, due to this,
unfortunately it's been determined

809
01:07:11,310 --> 01:07:13,640
that you'll be transferred from this base.

810
01:07:14,470 --> 01:07:15,470
Where?

811
01:07:15,690 --> 01:07:19,340
Still to be determined 'cause
we don't have any vacancies in

812
01:07:19,340 --> 01:07:20,630
other airports.

813
01:07:20,630 --> 01:07:23,700
When the vacancies arise
you'll have a transfer.

814
01:07:23,820 --> 01:07:26,410
But when I would know my reassignment?

815
01:07:26,410 --> 01:07:27,920
We don't have that information.

816
01:07:28,580 --> 01:07:30,000
You're, you're...

817
01:07:30,290 --> 01:07:33,650
listen to me,
you're lucky that you have this,

818
01:07:33,880 --> 01:07:35,560
'cause you have very good sales.

819
01:08:55,590 --> 01:08:58,260
It's the same job
with more responsibilities...

820
01:08:58,430 --> 01:09:01,010
It's not the same thing.
I manage the people I work with.

821
01:09:01,180 --> 01:09:03,680
And before I was under people's orders.

822
01:09:03,850 --> 01:09:07,520
The job is what you do.
You bring coffees and whatnot.

823
01:09:08,480 --> 01:09:09,520
- OK?
- Fine.

824
01:09:09,520 --> 01:09:11,520
She's managing and making the decisions.

825
01:09:11,690 --> 01:09:14,280
And we're not just serving coffee.

826
01:09:17,570 --> 01:09:20,240
If it's only serving coffee,
I'd work at Starbucks, you see?

827
01:09:20,410 --> 01:09:23,830
That's not what I meant... For example,
how many cabin managers are there?

828
01:09:23,990 --> 01:09:27,000
We are in the air.
There's maybe 30,000 in the company.

829
01:09:27,160 --> 01:09:30,630
- And how many planes, for example?
- Damn it, I don't know!

830
01:09:30,790 --> 01:09:32,790
- Dad, you're pretending not to get it!
- No!

831
01:09:32,960 --> 01:09:34,340
- Yes, you are!
- It's...

832
01:09:35,300 --> 01:09:37,760
Dad, you're my boss
but we do the same job.

833
01:09:38,420 --> 01:09:40,800
- Well... No.
- He does it on purpose.

834
01:09:41,680 --> 01:09:44,100
It's not that...
Yes, I manage a bit more

835
01:09:44,260 --> 01:09:46,680
- but I have more experience.
- I'm cleaning up.

836
01:09:48,350 --> 01:09:49,640
Well, that's good!

837
01:09:55,070 --> 01:09:56,900
But you agree with me

838
01:09:57,070 --> 01:09:59,990
in the end you still do things
with more responsibilities, but...

839
01:10:00,150 --> 01:10:03,370
- the job is the same, no?
- No.

840
01:10:05,240 --> 01:10:07,370
- It's not that I don't get it.
- Yes, you do.

841
01:10:07,540 --> 01:10:11,290
Anyway, when you did...
You got in there,

842
01:10:11,460 --> 01:10:14,840
because you wanted to travel,
and that's good.

843
01:10:15,000 --> 01:10:16,800
So you should continue with it.

844
01:10:18,840 --> 01:10:20,840
No, I think it's good but...

845
01:10:21,010 --> 01:10:24,600
- Because you said it was a promotion.
- In reality it's a very simple...

846
01:10:24,760 --> 01:10:27,350
It's not a promotion
because it's based on a competition!

847
01:10:27,520 --> 01:10:31,140
For example, if there's a...
a passenger who gets furious

848
01:10:31,310 --> 01:10:33,400
it's you who has to decide
how to handle it.

849
01:10:33,560 --> 01:10:36,070
Yes, so do I call the police,
do I get him out,

850
01:10:36,230 --> 01:10:38,570
- if someone has a stroke...
- A stewardess can't.

851
01:10:38,740 --> 01:10:40,740
But the captain
has to take care of that.

852
01:10:40,900 --> 01:10:44,740
Yes, but I don't want to be the pilot
of the plane. I'm the boss of...

853
01:10:44,910 --> 01:10:46,330
the flight attendants.

854
01:10:46,490 --> 01:10:49,120
You are a stewardess.
A stewardess plus more.

855
01:10:49,290 --> 01:10:52,000
It's not "plus more",
it's chief attendant. Line manager?

856
01:10:52,170 --> 01:10:54,080
- Cabin manager!
- Cabin manager.

857
01:10:59,170 --> 01:11:01,880
I don't need that, Dad.

858
01:11:02,050 --> 01:11:04,390
It's not just for you,
it's for the pillows too.

859
01:11:09,180 --> 01:11:12,270
If you gave me another day
I could have sorted it out

860
01:11:12,440 --> 01:11:14,060
but you didn't warn me...

861
01:11:19,230 --> 01:11:20,820
It's not that, it's that...

862
01:11:21,360 --> 01:11:25,910
Because I had to store away
all the agency's archives,

863
01:11:26,870 --> 01:11:30,870
they were in the garage,
and there's no room now with the pickup.

864
01:11:31,040 --> 01:11:32,960
So I put them in your room.

865
01:11:34,000 --> 01:11:35,040
Pardon.

866
01:14:01,230 --> 01:14:02,480
What's up?

867
01:14:04,150 --> 01:14:05,190
Very well.

868
01:14:05,360 --> 01:14:08,780
So it's 279,500 euros...

869
01:14:12,370 --> 01:14:14,830
Yes, it is 79,500, exactly.

870
01:14:15,740 --> 01:14:18,540
For the land registry,
I could give it to you at the visit

871
01:14:18,700 --> 01:14:21,290
but as it's a second visit
there won't be too many issues.

872
01:14:22,080 --> 01:14:23,420
Exactly.

873
01:14:23,580 --> 01:14:25,670
And this time,
you'll be with your husband.

874
01:14:26,960 --> 01:14:27,960
Okay.

875
01:14:28,550 --> 01:14:30,380
So we'll say Wednesday

876
01:14:31,050 --> 01:14:32,470
at 2pm, and it'll be with me.

877
01:14:33,970 --> 01:14:36,180
I bought it second hand

878
01:14:36,350 --> 01:14:39,730
from a friend of mine
who wanted to get a new car.

879
01:14:40,810 --> 01:14:42,940
It's a Mercedes, so it's solid.

880
01:14:43,100 --> 01:14:44,940
And parking isn't a problem?

881
01:14:46,770 --> 01:14:48,610
That's not why I got it.

882
01:14:48,780 --> 01:14:51,450
I got it because it's indestructible.

883
01:14:51,610 --> 01:14:53,990
If you drive into a tree,
the tree falls over.

884
01:14:56,200 --> 01:14:58,950
And... it's a question of social standing.

885
01:14:59,120 --> 01:15:02,890
When the customers see you arrive,
you stand out differently.

886
01:15:03,920 --> 01:15:06,130
- Well, it's true.
- That's funny.

887
01:15:06,290 --> 01:15:09,050
Well, we are in a business of image.

888
01:15:09,210 --> 01:15:11,720
And you dress like that
when you see clients?

889
01:15:11,880 --> 01:15:13,630
I'm a bit more relaxed now.

890
01:15:15,180 --> 01:15:17,970
Some clients in the countryside like it
when I dress like this.

891
01:15:18,140 --> 01:15:20,020
I know I have to adapt to the client.

892
01:15:20,560 --> 01:15:21,730
And...

893
01:15:23,810 --> 01:15:26,940
When farmers see me in my leather jacket
they trust me straight away.

894
01:15:27,110 --> 01:15:31,240
If I show up with my suit,
they don't trust me.

895
01:15:31,400 --> 01:15:35,410
But when we have to deal with
real estate operations, it's a suit.

896
01:15:36,200 --> 01:15:37,530
That's what sales is,

897
01:15:37,700 --> 01:15:40,330
knowing who you're dealing with
to reassure them.

898
01:15:41,790 --> 01:15:43,790
And the pickup plays a part in this.

899
01:15:44,330 --> 01:15:47,000
When I arrive, they say,
"Wow, it works!" It reassures them.

900
01:15:47,170 --> 01:15:50,000
The pickup is reassuring.
It's impressive!

901
01:15:50,630 --> 01:15:53,220
It may not be easy to park

902
01:15:53,380 --> 01:15:54,590
but...

903
01:16:02,350 --> 01:16:06,400
I like being higher. You can see
the road better and you're above others.

904
01:16:26,120 --> 01:16:27,630
What are you doing?

905
01:16:28,170 --> 01:16:29,290
Why are you here?

906
01:16:31,460 --> 01:16:32,550
Are you OK?

907
01:16:32,710 --> 01:16:34,510
- Weren't you sleeping?
- No.

908
01:16:36,300 --> 01:16:38,390
Do you want some herbal tea?

909
01:16:57,280 --> 01:16:58,910
What are you checking?

910
01:17:00,910 --> 01:17:04,580
When I get up,
I check that the door is closed.

911
01:17:18,130 --> 01:17:20,840
- Do you often get up at night?
- No, it's just that...

912
01:17:22,560 --> 01:17:24,770
I'm used to getting up early for work.

913
01:17:29,600 --> 01:17:31,980
I'm ready by 4am in the morning.

914
01:17:34,190 --> 01:17:35,940
That's what I usually do.

915
01:17:47,750 --> 01:17:48,960
What time is it?

916
01:17:50,290 --> 01:17:51,540
It's 4:20.

917
01:17:58,170 --> 01:18:00,340
So where are we going afterwards?

918
01:18:00,510 --> 01:18:02,180
We're going to Moulin de Solières!

919
01:18:02,350 --> 01:18:05,390
- Moulin de Solières still exists?
- Of course!

920
01:18:05,560 --> 01:18:08,850
- Wow!
- The old bearded bouncer's still there.

921
01:18:09,600 --> 01:18:11,480
- Gandalf!
- Gandalf!

922
01:18:11,650 --> 01:18:14,480
You put your feet in and it gets hot.

923
01:18:14,650 --> 01:18:16,190
- I swear!
- Seriously?

924
01:18:16,360 --> 01:18:19,490
I brought these for you girls,
but I'll let you choose the smells.

925
01:18:19,650 --> 01:18:22,780
I saw some real French shops
so I thought of you girls.

926
01:18:22,950 --> 01:18:27,040
- What's this?
- Many different body creams and stuff.

927
01:18:28,370 --> 01:18:30,160
- That's so nice!
- No worries!

928
01:18:30,330 --> 01:18:32,960
- These are samples?
- No, they're mini bottles,

929
01:18:33,130 --> 01:18:35,250
but they do look like a spray for a day.

930
01:18:35,420 --> 01:18:36,880
- So yeah...
- So nice!

931
01:18:37,050 --> 01:18:40,720
It's never really too hot
like in Marrakech.

932
01:18:40,880 --> 01:18:43,760
Yeah, it's true it's windier
than in Marrakech.

933
01:18:45,010 --> 01:18:48,520
That's so cool! You must have seen
some beautiful places!

934
01:18:48,680 --> 01:18:50,810
Yeah, I'm lucky.
I've been all over Europe.

935
01:18:50,980 --> 01:18:53,940
And a bit of Africa too!

936
01:18:55,560 --> 01:18:57,400
Were you able to get around?

937
01:18:57,570 --> 01:19:01,240
- And have you seen all the countries?
- I didn't always have time to visit.

938
01:19:01,400 --> 01:19:06,660
A fortnight ago, in the same week,
I went to Milan, Mykonos, Essaouira...

939
01:19:07,620 --> 01:19:10,410
- and then we went back to Lanzarote.
- Not bad.

940
01:19:10,580 --> 01:19:13,790
- What? You don't want to do that?
- Yeah, tomorrow...

941
01:19:13,960 --> 01:19:16,500
- And we do it well...
- Yes, but my sister is right there!

942
01:19:17,000 --> 01:19:19,630
- It's fine.
- What do you mean?

943
01:19:20,210 --> 01:19:22,930
Cassandre!
I already had sex with your sister.

944
01:19:25,760 --> 01:19:27,100
You annoy me!

945
01:19:27,260 --> 01:19:29,430
You talking like this
stresses out my dad.

946
01:19:29,600 --> 01:19:30,930
Come on, your dad loves me!

947
01:19:31,100 --> 01:19:34,480
He's my friend and she even knows it!

948
01:19:34,650 --> 01:19:38,570
- It's only right now.
- Stop putting on your show!

949
01:19:38,730 --> 01:19:41,110
I'm sorry, I'm sorry!

950
01:19:41,690 --> 01:19:43,240
Don't worry about it...

951
01:19:44,240 --> 01:19:46,950
You're better behaved
when you're in front of Jean.

952
01:19:47,120 --> 01:19:48,530
- He scares me!
- Really?

953
01:19:48,700 --> 01:19:50,790
- Yeah, he's so...
- But our dad is a softy!

954
01:19:50,950 --> 01:19:52,460
Really?

955
01:19:52,620 --> 01:19:54,710
- I don't know, he seems a bit strict!
- No!

956
01:19:55,210 --> 01:19:58,960
No, he can come off a bit...
He's actually quite shy.

957
01:19:59,130 --> 01:20:02,470
- We were never spanked!
- Yes, you were! You don't remember...

958
01:20:02,630 --> 01:20:04,510
I remember...

959
01:20:04,680 --> 01:20:08,550
Even I've been spanked
by your father too!

960
01:20:08,720 --> 01:20:11,720
It should be called a dish
"Jean's spankings.".

961
01:20:12,600 --> 01:20:16,020
- Don't you want to settle down sometimes?
- Yeah, but every day is different,

962
01:20:16,190 --> 01:20:18,940
I never get bored and I meet
different people all the time.

963
01:20:19,110 --> 01:20:21,940
In the same day, I can see snow and sun.
I'm rather lucky!

964
01:20:22,110 --> 01:20:24,030
So you're not attached to anyone?

965
01:20:25,450 --> 01:20:26,660
No, nobody.

966
01:20:26,820 --> 01:20:28,950
- Really not?
- Nope.

967
01:20:29,120 --> 01:20:31,830
Why are you travelling
if you don't meet anyone?

968
01:20:31,990 --> 01:20:34,710
I meet people and I have flatmates
but I have to accept

969
01:20:34,870 --> 01:20:37,500
that I like them for two hours
and then it's goodbye.

970
01:20:37,670 --> 01:20:40,170
What's wrong with you?
You look like you have...

971
01:20:40,880 --> 01:20:44,050
- You can't talk about attachment!
- Ah, we're still on this!

972
01:20:44,210 --> 01:20:46,510
- Yes, we are!
- Yes, Cassandre!

973
01:20:46,880 --> 01:20:48,220
Oh, my God!

974
01:20:51,220 --> 01:20:55,020
I don't understand.
What is the definition of attachment?

975
01:20:55,810 --> 01:21:00,230
It's the moment when you're entitled
to make mistakes, come back, and argue.

976
01:21:00,400 --> 01:21:02,530
- If you meet someone for two hours...
- Yeah!

977
01:21:02,690 --> 01:21:05,780
I'm entitled to it all!
We don't even know who we are!

978
01:21:06,400 --> 01:21:07,610
Melissa?

979
01:21:07,780 --> 01:21:09,700
Melissa, do you have a cigarette?

980
01:21:09,870 --> 01:21:11,490
I only have rolled cigarettes.

981
01:21:12,160 --> 01:21:16,040
- We only smoke rolled cigarettes here!
- Do you guys have a cigarette?

982
01:21:16,960 --> 01:21:20,750
- Vincent? Vincent?
- Does anyone have a cigarette?

983
01:21:21,920 --> 01:21:24,800
Don't you have a real cigarette?
An industrial one?

984
01:21:26,470 --> 01:21:28,680
I'll roll one up for you.

985
01:21:33,680 --> 01:21:35,890
Are you OK, sir?
Would you like some change?

986
01:21:38,190 --> 01:21:39,520
Sir!

987
01:21:43,270 --> 01:21:44,570
He's scared of you!

988
01:21:44,730 --> 01:21:46,780
Would you like some change, sir?

989
01:21:46,940 --> 01:21:48,950
- You are very scary.
- You're very scary!

990
01:21:49,110 --> 01:21:51,110
- We saw a shadow!
- Don't stand in the dark!

991
01:21:51,280 --> 01:21:53,780
- You said Alessandro and now it's Aless.
- But you...

992
01:21:53,950 --> 01:21:56,370
No, it's OK, it's OK!

993
01:21:56,790 --> 01:21:59,370
- Do you like him?
- Yeah. Do you like him too?

994
01:21:59,540 --> 01:22:01,420
- I do!
- Well that's that.

995
01:22:02,710 --> 01:22:04,750
He'll take us back.

996
01:22:18,810 --> 01:22:20,020
Slow down!

997
01:22:48,550 --> 01:22:50,970
What the hell!
She puked all over the seat!

998
01:22:52,840 --> 01:22:54,340
Give me her bag!

999
01:22:54,510 --> 01:22:56,300
Damn it, Melissa! You piss me off!

1000
01:22:57,560 --> 01:22:59,520
Every weekend
it's the same damn thing!

1001
01:23:04,520 --> 01:23:06,310
Here's her bag!

1002
01:23:06,480 --> 01:23:08,230
You fucking asshole!

1003
01:23:08,400 --> 01:23:09,740
Shut the fuck up!

1004
01:23:39,770 --> 01:23:41,270
Are you okay?

1005
01:25:04,810 --> 01:25:06,350
Is this for trash?

1006
01:25:06,520 --> 01:25:08,350
- That's for trash.
- Hold on.

1007
01:25:09,650 --> 01:25:11,820
You can throw that away... 2010.

1008
01:25:13,730 --> 01:25:15,940
That's disgusting stuff!

1009
01:25:17,280 --> 01:25:20,820
They were at your grandmother's
and we've been carrying them for years.

1010
01:25:23,410 --> 01:25:25,450
- It was fashionable back then!
- But why?

1011
01:25:25,620 --> 01:25:28,500
- It was for decoration.
- Are we throwing it away?

1012
01:25:29,460 --> 01:25:31,420
- No, I've always had it.
- You use it

1013
01:25:31,590 --> 01:25:33,960
if you don't want to be seen
when you go next door.

1014
01:25:37,470 --> 01:25:40,470
That... that's not possible...

1015
01:25:42,640 --> 01:25:45,310
Another box of 2004 documents.

1016
01:25:45,470 --> 01:25:48,690
2004 is to be thrown out.
We don't need anything before 2010.

1017
01:25:48,850 --> 01:25:50,810
We have to keep these for ten years.

1018
01:25:50,980 --> 01:25:53,190
- Why?
- It's the law.

1019
01:25:54,110 --> 01:25:57,740
- We can throw that out too. It's 2002.
- OK, wow... Hold on.

1020
01:26:04,200 --> 01:26:06,580
I'll take it out later.
We're almost done.

1021
01:26:07,910 --> 01:26:10,540
- Account 2016, so it's thrown out.
- No, we're keeping it.

1022
01:26:10,710 --> 01:26:12,130
Just kidding!

1023
01:26:12,290 --> 01:26:14,590
OK, you're listening.
We forgot that!

1024
01:26:15,340 --> 01:26:17,090
What do we do with this?

1025
01:26:20,800 --> 01:26:22,470
We'll put them in the cellar...

1026
01:26:24,430 --> 01:26:25,510
The basement.

1027
01:26:26,680 --> 01:26:28,390
Don't you want to throw them out?

1028
01:26:29,600 --> 01:26:30,600
No.

1029
01:26:30,600 --> 01:26:32,230
We'll put them in the basement.

1030
01:27:13,230 --> 01:27:14,860
- Hey.
- How are you?

1031
01:27:15,020 --> 01:27:16,360
Yes...

1032
01:27:18,730 --> 01:27:22,320
- Isn't Dad with you?
- No, he's eating with his lawyer.

1033
01:27:22,490 --> 01:27:23,780
What for?

1034
01:27:27,280 --> 01:27:29,490
For yet another appeal.

1035
01:27:33,920 --> 01:27:35,670
It will never fucking end!

1036
01:27:35,830 --> 01:27:37,420
Is there anything new?

1037
01:27:37,590 --> 01:27:41,130
Well... no. He's apparently still at it.

1038
01:27:41,300 --> 01:27:42,970
I don't get why he does this.

1039
01:27:52,270 --> 01:27:53,810
Three appeals didn't work.

1040
01:27:54,390 --> 01:27:56,350
His lawyer doesn't charge him anymore.

1041
01:27:56,520 --> 01:27:58,360
He invites him to the restaurant!

1042
01:28:03,700 --> 01:28:06,030
Why doesn't he get a second appraisal?

1043
01:28:07,490 --> 01:28:11,370
Because she was the one speeding,
even if it wasn't much. So...

1044
01:28:11,950 --> 01:28:14,790
The speed limit is fifty
and she was doing fifty-seven.

1045
01:28:17,130 --> 01:28:18,500
What were you thinking?

1046
01:28:19,920 --> 01:28:22,260
That she was doing
between seventy to eighty.

1047
01:30:25,950 --> 01:30:29,570
Even though Wing
is a low cost company, it...

1048
01:30:29,580 --> 01:30:32,550
I've always encouraged my team to...

1049
01:30:32,740 --> 01:30:35,380
to offer the best services
to all our clients,

1050
01:30:35,380 --> 01:30:38,290
even the ones they don't know yet.

1051
01:30:40,370 --> 01:30:41,400
<i>You should know we're</i>

1052
01:30:41,410 --> 01:30:43,280
<i>a very exclusive
private jet company,</i>

1053
01:30:43,440 --> 01:30:45,970
<i>we don't really say "clients".</i>

1054
01:30:46,270 --> 01:30:49,800
<i>We actually call them "guests"
not passengers.</i>

1055
01:30:51,230 --> 01:30:53,530
<i>How would you define yourself, Cassandre?</i>

1056
01:30:54,780 --> 01:30:58,060
I will define myself
as an enthusiastic person,

1057
01:30:58,060 --> 01:30:59,490
really positive,

1058
01:31:00,670 --> 01:31:04,280
who love adventures,
travels and meeting new people.

1059
01:31:05,370 --> 01:31:07,960
<i>So, what's your relationship status?</i>

1060
01:31:07,960 --> 01:31:11,840
<i>Do you have a new boyfriend
or do you have any kids?</i>

1061
01:31:12,080 --> 01:31:14,080
Oh, no, I'm completely single.

1062
01:31:14,360 --> 01:31:19,190
I mean, I'm not attached to anything
or anyone, I have no ties.

1063
01:31:19,190 --> 01:31:22,880
I mean, for example, if you want me
to travel tomorrow to Tokyo

1064
01:31:22,880 --> 01:31:26,540
or to fly to Japan,
I can do it in the minute, so...

1065
01:31:27,810 --> 01:31:30,220
<i>As you say, flexibility and availability</i>

1066
01:31:30,220 --> 01:31:33,270
<i>are definitely the command,
in our world</i>

1067
01:31:33,270 --> 01:31:34,780
"no" does not exist.

1068
01:31:36,170 --> 01:31:38,460
Flexibility is definitely the main quality

1069
01:31:38,460 --> 01:31:41,270
that we look forward
to be part of our company.

1070
01:31:41,870 --> 01:31:46,010
For example, let's say you're in Kinshasa
and your guest wants sushi,

1071
01:31:46,020 --> 01:31:47,800
for the next flight in two hours.

1072
01:31:47,800 --> 01:31:49,130
What do you do?

1073
01:31:50,140 --> 01:31:54,710
I will call all the hotels,
the luxury palace,

1074
01:31:54,710 --> 01:31:58,090
to see if there is any chefs,
Japanese chefs, of course, or...

1075
01:31:58,570 --> 01:32:02,820
any sushi in the menu,
and in the worst case I will...

1076
01:32:02,820 --> 01:32:04,130
cook it myself.

1077
01:32:04,340 --> 01:32:09,690
Next. How do you handle a guest
making an inappropriate proposal?

1078
01:32:11,740 --> 01:32:15,750
When this situation came
I always try to delay

1079
01:32:15,750 --> 01:32:17,520
to avoid the situation

1080
01:32:17,520 --> 01:32:19,830
but not directly saying no.

1081
01:32:19,940 --> 01:32:23,390
So I try to avoid
physical contact with him,

1082
01:32:24,010 --> 01:32:28,140
or I pretend to be cold for the day,
for example,

1083
01:32:28,910 --> 01:32:31,010
or I will make a little joke and say,

1084
01:32:31,010 --> 01:32:33,870
"Watch, we're flying
over the Alps right now."

1085
01:32:35,130 --> 01:32:39,010
<i>Great. So we're looking for personality.</i>

1086
01:32:39,420 --> 01:32:42,050
<i>Elegance is also very important to us.</i>

1087
01:32:42,290 --> 01:32:44,810
<i>So, what do you do to stay in good shape?</i>

1088
01:32:45,570 --> 01:32:50,660
I practice fitness to keep my shape,

1089
01:32:50,670 --> 01:32:54,040
and also it helps me
to really release the pressure.

1090
01:32:55,860 --> 01:32:56,930
<i>Great.</i>

1091
01:32:57,090 --> 01:33:00,550
<i>Can I ask you to stand up
and walk a little, please?</i>

1092
01:33:00,550 --> 01:33:01,940
Of course.

1093
01:33:09,430 --> 01:33:11,250
<i>Okay, turn around.</i>

1094
01:33:15,460 --> 01:33:19,210
Okay, thank you very much,
you can come back, thank you.

1095
01:33:24,100 --> 01:33:26,870
<i>So, your hair,
is that your natural colour?</i>

1096
01:33:26,970 --> 01:33:28,270
Yes.

1097
01:33:29,450 --> 01:33:32,760
But I can be blond
if it's better for the guests.

1098
01:33:34,690 --> 01:33:35,720
Okay.

1099
01:33:36,510 --> 01:33:40,390
So, Cassandre, the recommendation
of Dounia was definitely accurate,

1100
01:33:40,390 --> 01:33:44,060
I think your profile is a great match
for what we're looking for, so

1101
01:33:44,440 --> 01:33:46,910
could you be in Dubai on March 4
to meet Sylvia,

1102
01:33:46,910 --> 01:33:51,010
our crew member supervisor, and Natasha,
our training manager?

1103
01:33:52,580 --> 01:33:56,680
I will have to make some plans but I...

1104
01:33:56,860 --> 01:33:59,780
I will be here, yeah, I will come.

1105
01:34:01,890 --> 01:34:04,100
<i>Is it the same area all the way through
or is it...</i>

1106
01:34:04,260 --> 01:34:06,600
<i>- Is it wider here?
- Yes, it's wider here.</i>

1107
01:34:12,150 --> 01:34:14,520
<i>We're thinking
of placing the kitchen here...</i>

1108
01:34:14,690 --> 01:34:18,320
<i>What's very fashionable at the moment
are island kitchens...</i>

1109
01:34:18,490 --> 01:34:22,490
<i>It's very welcoming, for drinks
and doing homework with the children...</i>

1110
01:34:25,620 --> 01:34:29,290
<i>a play area there
and the more parental area here...</i>

1111
01:34:30,790 --> 01:34:32,880
<i>- I'll let you look around?
- Okay.</i>

1112
01:35:01,650 --> 01:35:03,320
Can I have a sip of your beer?

1113
01:35:11,580 --> 01:35:13,120
Who bought that gnome?

1114
01:35:14,500 --> 01:35:15,750
You know who.

1115
01:35:19,460 --> 01:35:20,670
I forgot.

1116
01:35:25,470 --> 01:35:29,100
Your mother liked tall men
but she also liked garden gnomes.

1117
01:35:32,760 --> 01:35:34,670
She was full of contradictions.

1118
01:35:38,110 --> 01:35:40,610
Before you,
was she with someone tall or short?

1119
01:35:41,320 --> 01:35:43,490
Before me, she wasn't with anyone.

1120
01:35:43,660 --> 01:35:45,240
That's what you think!

1121
01:35:46,370 --> 01:35:47,910
She had no one before you?

1122
01:35:48,080 --> 01:35:50,120
I didn't say she didn't have anyone.

1123
01:35:50,290 --> 01:35:51,870
I said she wasn't with anyone.

1124
01:35:52,620 --> 01:35:53,920
But do you really know?

1125
01:35:54,080 --> 01:35:55,960
- That she wasn't with anyone?
- Yeah.

1126
01:35:56,670 --> 01:35:59,670
Getting the light on
used to be my favourite game.

1127
01:36:00,920 --> 01:36:02,380
Sure, cheerleaders...

1128
01:36:08,640 --> 01:36:10,100
<i>Papa Beaver.</i>

1129
01:36:10,890 --> 01:36:13,480
<i>Tell us a story, Papa Beaver.</i>

1130
01:36:16,940 --> 01:36:18,480
No, really, don't you know?

1131
01:36:20,070 --> 01:36:21,820
No. When I appeared...

1132
01:36:22,650 --> 01:36:24,990
she was very young and so was I, and...

1133
01:36:25,780 --> 01:36:27,490
we met over there.

1134
01:36:28,240 --> 01:36:30,740
- Not far from here.
- How did you pick her up?

1135
01:36:32,620 --> 01:36:35,210
- Tell us all the details.
- No...

1136
01:36:35,370 --> 01:36:37,960
- Please!
- No, that's our story.

1137
01:36:38,130 --> 01:36:39,710
But it's ours too!

1138
01:36:42,510 --> 01:36:44,300
What did you tell her? And how?

1139
01:36:45,170 --> 01:36:48,140
To know the whole story, I think it's...

1140
01:36:48,300 --> 01:36:51,470
I think she was hitting on me
but she always said the opposite.

1141
01:36:51,930 --> 01:36:53,810
But I think she was pushing it a bit.

1142
01:36:54,390 --> 01:36:55,640
Did she dance well?

1143
01:36:56,600 --> 01:36:57,900
She danced very well.

1144
01:36:59,110 --> 01:37:01,110
I liked that best,
among other things.

1145
01:37:02,280 --> 01:37:04,360
- Can you imitate her?
- And she was always...

1146
01:37:04,860 --> 01:37:06,240
No, I couldn't do that!

1147
01:37:07,110 --> 01:37:08,570
So, how did you dance?

1148
01:37:09,990 --> 01:37:12,580
Back in those days, it was minimal.

1149
01:37:18,040 --> 01:37:19,630
Did you ask her to dance?

1150
01:37:21,040 --> 01:37:24,260
We weren't at the ball, you know!

1151
01:37:24,800 --> 01:37:27,550
There were rock stages and concerts.

1152
01:37:27,720 --> 01:37:30,680
We weren't inviting each other.
We weren't at the ball.

1153
01:37:31,300 --> 01:37:32,810
When was the first kiss?

1154
01:37:34,310 --> 01:37:35,890
The first time we kissed?

1155
01:37:37,100 --> 01:37:39,440
Well, it was after a concert

1156
01:37:40,190 --> 01:37:42,610
and we were pretty drunk...

1157
01:37:45,530 --> 01:37:46,740
and...

1158
01:37:47,530 --> 01:37:51,620
I think it helped me
overcome my shyness

1159
01:37:52,120 --> 01:37:53,660
and not to overthink it.

1160
01:37:54,620 --> 01:37:57,080
She seemed to agree.

1161
01:37:57,250 --> 01:37:59,460
The proof is that
you arrived not long after.

1162
01:37:59,620 --> 01:38:01,210
So there was something.

1163
01:38:01,380 --> 01:38:02,790
For once I figured it out.

1164
01:38:05,960 --> 01:38:08,380
- Were you there for both births?
- Of course.

1165
01:38:12,420 --> 01:38:14,090
The first one was "whoa."

1166
01:38:15,560 --> 01:38:17,390
- Why?
- Because it was...

1167
01:38:18,230 --> 01:38:20,140
I was very young and so was she.

1168
01:38:20,850 --> 01:38:22,150
We didn't know

1169
01:38:22,310 --> 01:38:24,940
and then suddenly it was real.

1170
01:38:25,940 --> 01:38:27,650
You were very small...

1171
01:38:28,490 --> 01:38:31,200
like a real, small animal.

1172
01:38:33,700 --> 01:38:35,240
Thirty centimetres long...

1173
01:38:37,790 --> 01:38:39,830
I can't remember...

1174
01:38:40,000 --> 01:38:41,920
I remember the weight
but not the size.

1175
01:38:43,330 --> 01:38:44,590
It was 3.5 kg.

1176
01:38:45,290 --> 01:38:47,300
I don't know the size.
I can't remember.

1177
01:38:48,090 --> 01:38:51,260
But then it was real,
and we looked at each other like,

1178
01:38:51,880 --> 01:38:52,890
"That's it!"

1179
01:38:54,220 --> 01:38:56,350
- What do you mean?
- That you were there.

1180
01:38:56,510 --> 01:38:58,520
We switched to something else.

1181
01:39:00,140 --> 01:39:02,560
Then everything went very quickly...

1182
01:39:03,690 --> 01:39:04,980
Everything changed.

1183
01:39:05,860 --> 01:39:07,820
Your delivery too, it was...

1184
01:39:08,320 --> 01:39:10,400
for other reasons, it was very strong.

1185
01:39:13,990 --> 01:39:17,160
Your mother had a problem
at the last moment

1186
01:39:17,330 --> 01:39:18,950
and you couldn't come out.

1187
01:39:19,450 --> 01:39:23,750
The epidural wasn't working.
So they decided to open...

1188
01:39:24,250 --> 01:39:25,710
to do a caesarean...

1189
01:39:28,880 --> 01:39:30,260
And so...

1190
01:39:31,220 --> 01:39:34,300
I had to take you and have skin contact,
you know?

1191
01:39:35,930 --> 01:39:40,640
When the baby arrives,
they put it on the mother's breast...

1192
01:39:42,100 --> 01:39:44,480
to warm the baby up...
but as she had a caesarean

1193
01:39:44,650 --> 01:39:46,860
I took you on me

1194
01:39:47,020 --> 01:39:48,980
to warm you up, to calm you down,

1195
01:39:49,150 --> 01:39:52,530
to comfort you, and you were
a little animal looking for the breast.

1196
01:39:53,780 --> 01:39:55,280
Sorry, I didn't have any.

1197
01:39:57,280 --> 01:39:59,490
It's a reflex the baby has
when it comes out

1198
01:39:59,660 --> 01:40:02,500
it's a survival thing.
It climbs up to reach the breast.

1199
01:40:03,830 --> 01:40:05,080
A little animal.

1200
01:40:10,760 --> 01:40:11,960
So...

1201
01:40:12,840 --> 01:40:15,180
When reported,
the vehicle was found embedded

1202
01:40:15,340 --> 01:40:17,510
on the pile of rocks in the roundabout.

1203
01:40:17,680 --> 01:40:20,260
The vehicle is on its side
at a 45 degree angle,

1204
01:40:20,430 --> 01:40:23,020
approximately 7.5 metres from the road.

1205
01:40:23,180 --> 01:40:27,270
The driver, Mrs Sabine Wassels,
53 years old, is deceased.

1206
01:40:31,480 --> 01:40:34,240
I'm sorry.
We can take a little break if you want.

1207
01:40:35,110 --> 01:40:38,830
I'm obliged to read it.
It's the law in fact. I have no choice.

1208
01:40:38,990 --> 01:40:41,080
- It's not pleasant for me either.
- Let's go on.

1209
01:40:41,450 --> 01:40:45,500
The front end, passenger compartment
and the engine crashed into the rocks

1210
01:40:45,670 --> 01:40:47,710
in the landscaping.

1211
01:40:47,880 --> 01:40:49,710
The left fender was crushed,

1212
01:40:49,880 --> 01:40:53,920
part of the vehicle was on fire,
and the right rear tyre was burst.

1213
01:40:54,090 --> 01:40:56,970
A large amount of rubber residue
was found on the road surface

1214
01:40:57,130 --> 01:40:59,640
at an angle of approximately 125 degrees,

1215
01:40:59,800 --> 01:41:04,060
suggesting that the vehicle had veered
violently onto the far-right lane.

1216
01:41:04,520 --> 01:41:08,940
When reported, the roundabout
was partially covered with gravel.

1217
01:41:09,110 --> 01:41:13,820
This may be due to a construction site
on the road leading to Floreffe.

1218
01:41:13,990 --> 01:41:17,610
Yet, we cannot certify that this was
the direct cause of the tyre blow-out

1219
01:41:17,780 --> 01:41:20,580
that caused the vehicle
to deviate from its course.

1220
01:41:21,580 --> 01:41:24,410
After that, there are still
two or three Volkswagen

1221
01:41:24,580 --> 01:41:26,000
and then it's Peugeots,

1222
01:41:27,960 --> 01:41:30,420
because those are all Fiats.

1223
01:41:31,540 --> 01:41:34,260
But it's not possible...

1224
01:42:35,190 --> 01:42:36,360
Here it is.

1225
01:42:36,940 --> 01:42:40,700
This is the document for the court
to say that the vehicle was not present.

1226
01:42:41,530 --> 01:42:43,740
So the assessment could not take place.

1227
01:42:44,490 --> 01:42:46,620
This will be the other copy for me...

1228
01:42:49,410 --> 01:42:50,410
Forward...

1229
01:42:50,540 --> 01:42:54,340
How long will it take for the court
to process a...

1230
01:42:54,500 --> 01:42:56,750
to set a new date
for a new expert opinion?

1231
01:42:57,920 --> 01:42:59,670
Well...

1232
01:43:00,130 --> 01:43:03,850
If there's no vehicle, I won't be able
to carry out the assessment.

1233
01:43:04,010 --> 01:43:06,510
- Well, that's...
- Not you, but...

1234
01:43:07,470 --> 01:43:11,390
I don't know... that there is a new file
and a new assessment?

1235
01:43:11,560 --> 01:43:15,270
Then we'll have to close the case
and slowly move on to compensation...

1236
01:43:15,440 --> 01:43:17,610
especially if there is no more vehicle.

1237
01:43:45,010 --> 01:43:47,680
I don't even know how to drink that.
I forgot.

1238
01:43:47,850 --> 01:43:50,310
- What is it, a shot?
- No.

1239
01:43:50,730 --> 01:43:53,940
Not everything is a shot, Cassandre.

1240
01:43:55,480 --> 01:43:57,020
It smells like solvent.

1241
01:43:58,900 --> 01:44:01,530
I'm sure when you drink shots,
you get a little tear.

1242
01:44:02,110 --> 01:44:04,700
Isn't that true?
You have the little...

1243
01:44:08,370 --> 01:44:10,370
I'm drinking it for you, Dad.

1244
01:44:19,090 --> 01:44:20,420
You've got fags?

1245
01:44:20,590 --> 01:44:22,090
- Do you want a fag?
- Yes.

1246
01:44:22,260 --> 01:44:23,970
- A fag.
- I haven't got one on me.

1247
01:44:24,130 --> 01:44:26,050
- Do you have any?
- For you?

1248
01:44:26,720 --> 01:44:27,720
Well, what?

1249
01:44:28,720 --> 01:44:30,220
In my bag in the hall.

1250
01:45:34,450 --> 01:45:36,210
You shouldn't blame yourself.

1251
01:45:40,000 --> 01:45:42,670
- Not even a little?
- No.

1252
01:45:45,880 --> 01:45:49,050
I was angry with you when you left
and didn't warn us in advance.

1253
01:45:50,550 --> 01:45:52,350
Actually, I didn't know what to say.

1254
01:45:53,810 --> 01:45:56,680
I didn't know
if I was going to come home or not.

1255
01:45:56,850 --> 01:45:58,350
I didn't know what to say.

1256
01:46:12,320 --> 01:46:13,490
I'm sorry.

1257
01:48:18,290 --> 01:48:21,460
<i>Keep moving, please, everyone keep moving.</i>

1258
01:48:24,770 --> 01:48:27,630
<i>Keep moving, please, everyone keep moving.</i>

1259
01:48:28,820 --> 01:48:31,890
<i>Show will start in two minutes,
keep moving.</i>

1260
01:55:24,820 --> 01:55:27,820
Subtitles:
Babel Subtitling - babelSUB.be



